Background photo appears rotated

[Mariholly]

Hi! Is it normal for the background photo to appear rotated? Will the print be okay?

 

 

 

 

[Mark]

Hi @Mariholly,

It looks like this preview is intended to show the product from this angle for designs that are placed that way. It won't have an impact on printing.

[Mariholly]

Thanks @Mark! Today I had a cancellation on this product and I wanted to make sure. However, I think that view can be misleading, since it only rotates the photo that is placed on the background layer. The text, which is placed on the outer cover layer, does not rotate. Well, that seems very stran

[Mark · Accepted solution]

Hey @Mariholly,

After testing some more today I was able to replicate the issue so thank you for flagging this. I have passed it along to the team now.