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11-24-2024 08:50 AM
Good Day All!
I have started a new Zazzle store and wanted to get rid of the thumbnail that is on the banner so I thought I just removed the thumbnail however the whole banner was removed and now I can't get it to show up. What should I do?
Thanks for your help.
Solved! Go to Solution.
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11-24-2024 09:25 AM
I don't believe there's a way to get the one that zazzle creates as a place holder banner when you first set up your store. There are a couple of ways to upload a new store banner
Go to your store's settings - click change and upload a new one (dimensions are minimum is 1140x315 I think but not sure) then submit to save.
Alternatively, go to your store front and update banner that way. (hover over somewhere top right - Update Banner button.)
The thumbnail is for your store's logo and a similar process for changing it on your store front (hover hover the camera icon - click change - upload - submit to save)
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11-24-2024 09:25 AM
I don't believe there's a way to get the one that zazzle creates as a place holder banner when you first set up your store. There are a couple of ways to upload a new store banner
Go to your store's settings - click change and upload a new one (dimensions are minimum is 1140x315 I think but not sure) then submit to save.
Alternatively, go to your store front and update banner that way. (hover over somewhere top right - Update Banner button.)
The thumbnail is for your store's logo and a similar process for changing it on your store front (hover hover the camera icon - click change - upload - submit to save)
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11-24-2024 03:26 PM
Thank you, it worked. I had to go to "view public storefront". Got it!!

