Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Board Activity
So I think I finally found something that looks like a new design tool. As I have a LOT of products that have a top image and a photo template underneath (this allows for border frames and makes sure the image of the customer does not overlap the frame or creates an "empty space"), I was curious to see how these hold up. I found that a customer apparently does not have access to the "adjust image" feature. So if they would like to move the image a bit to the right or left, they can't. To my horror this also seems to be the case with the new frames, even if they are on top of everything. This ability to move and adjust was always available in the "old" mask options. I can't believe this has been removed. I tested in Brave and Firefox (logged out) on Windows 11. Can anybody please tell me I am wrong here?
... View more
Sometimes I get a customer in the message/chat asking a question that I don’t really have the know how or they ask for zazzle phone numbers, and I can’t find ithe phone numbers anywhere only the AI chat comes out when i click on Help, and then it says to fill up a form to send to zazzle, sometimes customers are in a hurry because they have already bought the item and they want to talk to someone, but with no phone numbers there’s no way to contact anyone, and their problem goes unsolved or they cancel the order. Any thoughts on that “improvement “? will
... View more
Hello, I’m hoping someone can help determine whether this is a known issue. Since Friday, our Lumpiko store has been receiving an unusually high volume of visits from Singapore. We have never had customers or traffic from Singapore before, but in just a few days it has become our second-highest country by visits. These sessions are viewing a mix of very old and brand-new products, but no sales or meaningful engagement are occurring. A few concerning details: • The Singapore visits show up in the country ranking, but do not appear on the live map the way all other customer locations do. • The traffic is steady, repetitive, and does not resemble normal browsing behavior. • Nothing in our marketing or referral sources explains this sudden geographic shift. We are trying to determine whether: This could be bot or scraper activity, Someone is using a Singapore IP or proxy, or Other sellers have recently noticed similar patterns. If anyone has experienced this or if an admin could advise whether this is a known issue and it's being handled, we would really appreciate the insight. Thank you.
... View more
Hello creators! Where can I see what tax Zazzle deducts from royalties? The product has a 10% royalty, I get about 6%. I am a resident of Norway, the tax is 0%.
... View more
10 days ago, I deleted every product and images too. I'm still selling products. I deliberately chose to close at the end of October so that all funds I had accumulated would clear and my final pay out would be in December. Could someone at Zazzle tell me how this is so?
... View more
I submitted two Zippo designs on the evening of 11/8. Yesterday 11/11 they moved out of "Under Review" to just appearing as a regular saved design, they did not go into the Revise & Resubmit tab. I also didn't receive any email with the reason they weren't approved which I'm told you usually get. I'm assuming they didn't get approved but no email and them not moving to the Revise & Resubmit tab does have me wondering if it's just a "glitch". If you had a Zippo rejected, what happened? Did you get an email with the reason, and did it go to the Revise & Resubmit tab or just back to being a regular saved design?
... View more
Has anyone had any success in getting temu to remove a stolen design? One of my Zazzle products (a blanket) has been copied - surely as temu doesn’t have original design I’m assuming that their version would very low quality/blurry? Is there any way Zazzle can support/way to report?
... View more
On Wed. 11/12, I posted a question in 'ask a question'. Today 11/14, I can't find it. I got an email says I got answers. I followed the link and see 4 answers. Which means other people see my post/question. Why can't I see it when logged into the forum?
... View more
I got this message in spam this am. It's fake, right? If so I'll block it. 😬
... View more
Is anyone else experiencing this? I'm on Windows 11 in Chrome and even simply selecting layers takes about 10 seconds. Adding a drop shadow may succeed in about 50% of the time. If not, I have to get out of the design tool and start afresh. I still don't know to what extent Windows 11 is creating these problems, but I would imagine that Zazzle would be able to handle that by now? Problems started with the A/B test crap and switching OS (about a month later) certainly did not help. Thank you for your feedback!
... View more
I know that this is a long shot but... Does anyone use Pantone Connect (a plug in for Adobe Illustrator/Photoshop to access all past and present Pantone Color Books) in their Zazzle design workflow? Yes I am aware of the fact that Zazzle has stated that they have existing colour charts. I have used said colour charts to create CYMK colour palettes in Illustrator for my Zazzle designs. What I am confused about is how to use Pantone Connect within Illustrator to create CYMK colour palettes that can be uploaded to Zazzle and used on Zazzle products. What colour books with in Pantone Connect should one use to create palettes for Zazzle products. Finally I am also aware of the fact that Zazzle strictly forbids the usage of the Pantone name which is trademarked and is the intellectual property of Pantone in any product titles and descriptions. The reason I ask is because I pay almost $100.00 annually for the Pantone Connect extension and I am NOT even sure if I can even use it in my workflow. Sorry if this seems like a trite question. I have searched exhaustively on this topic and have nothing to go on. Thanks in advance for any input or suggestions. ATTN: PenguinPower - I saw a post where you mentioned using Pantone Uncoated books in your design workflow. Do you still use Pantone colors in your designs? Just curious.
... View more
Whenever I post a link, it's just a link, never an image. Is there a trick to have the product image show up instead of just a link?
... View more
I'm still confused about safe areas and guidelines. Some products have a HUGE area around what I assume to be the safe area. Like 80% of the design space is bleed? If I set the image to Fill the entire square which is now dark grey is filled. The green dotted area is marking the safe area and I am assuming the area that shows the outline of the product is the boundary of what will be shown in the final product? So what is the dark grey are for? Is it basically garbage and making it more difficult to fit a design properly? And what is the lighter grey area for? I basically need to know 2 things when creating something (should be simple): - what is the safe area, which will always be printed - what is the outer boundary, which shows what will NOT be printed (basically this is what the design tool should not show at all. This boundary needs to make sure no areas are left without print (creating ugly white stripes for instance). In business cards it is also a drama, most of what should be the design area seems to be "bleed/garbage". Why is there even an area that seems to be outside of the bleed? I am going by what I see in the product preview now. If it looks OK there, I am assuming the customer does not get a flawed product. But maybe that is not always the case, as there is oftentimes a huge discrepancy between the design tool and the final product view? Thank you for your insights!
... View more
I'm finding mixed informatio about sales tax. Do I have to remit sales tax payments to all the various entities or does Zazzle do that for me?
... View more
Hi! It would be awesome to read what everyone has to say about this question: "Do you think creating collections is a game changer on Zazzle?" Every opinion and experience counts. Thanks!
... View more
