Collection Not showing in Store

TexasSkyz
New Contributor II

I'm so confused since the change over of the collections.
When I log into my Zazzle account - first it takes me to my page under my full name .  I can view collections from there.

Now when I go into my store "Texas Skyz" only SOME of my collections show.  It took me a while to figure out I had to leave the store and go back to where my full name is to find the collection I was looking for.

I hope this makes sense ?  What have a I done wrong ?  It makes them a lot harder to find when I want to get links.  However, I can still add products to these collections.

6 REPLIES 6

Sara_H
Honored Contributor III

@TexasSkyz 

You'll need to check each of your collections are assigned to the "Texas Skyz" store

Click on the title- which should bring up the edit page then on the right hand side - click on Your Stores - it should be green. If not - select enable

Sara_H_0-1699548016683.png

then click on the checkbox next to the store you want it to be in,

Sara_H_0-1699548199501.png

then save 

Sara_H_1-1699548213746.png

 

 

It should appear under that store's collection page

CreativeLeahG
Honored Contributor III

From your public profile, there is a link at the bottom to 'view more'. Re finding a specific collection to promote, you use the 'search' option. If your collection is properly titled and tagged it will then show up.

TexasSkyz
New Contributor II

The collection does show tagged to the Texas Skyz store.  What am I missing ?Screenshot 2023-11-09 at 11-53-20 Collection Management Zazzle.pngScreenshot 2023-11-09 at 11-53-37 Shannon James on Zazzle.pngScreenshot 2023-11-09 at 11-54-03 Texas_Skyz collections on Zazzle.png

TexasSkyz
New Contributor II

This is a problem with multiple collections but not all of them... Screenshot 2023-11-09 at 11-57-01 Texas_Skyz collections on Zazzle.pngScreenshot 2023-11-09 at 11-57-39 Shannon James on Zazzle.pngScreenshot 2023-11-09 at 11-57-54 Collection Management Zazzle.png

TexasSkyz
New Contributor II

Wait! I figured it out... Instead of going into the "Edit" box I had to go to the side panel one.  I don't know why some saved to the right store and others didn't but I got it!!!! I feel kinda stupid now! LOL  This new Collection thing is confusing! Thank you guys for responding!


Screenshot 2023-11-09 at 12-03-39 Collection Management Zazzle.pngScreenshot 2023-11-09 at 12-04-59 Collection Management Zazzle.png

Sara_H
Honored Contributor III

@TexasSkyz Happy you finally figured it out 😁