Eight since Eight Eight
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08-29-2022 11:01 PM
I have eight products, each with color variations, waiting since August 8th for color grouping. I think I followed all the rules about color grouping. The message I got as I clicked the color grouping button said the products should show as color grouped within 48 hours or so. Today is August 30, so it's been 22 days. Could I be missing a part of the color grouping procedure?
I also do Postcrossing!
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08-29-2022 11:41 PM
Color-grouping is so hit-or-miss. I have a few things I was pleasantly surprised to find automatically grouped as I hadn't even thought about it for those things. On the other hand, there are things you really want grouped and they aren't. I have four color variations of a tree skirt and the one color that has sold before simply will not group with the other three. I requested it be added to the group back when we had the Google request form. I requested it multiple times after we got the ability to request via the back-end. I made a post in the old tech forum specifically asking for it to be added to the group ... but it is still stubbornly on its own. I have a pillow design I got really carried away on and published 8 color versions of. They were auto-grouped in three sets of 5, 2, and 1. Who knows. Color grouping was a wonderful feature addition but it's maddening when you can't get it to work the way you hope.
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08-30-2022 07:13 PM
That is so odd. I guess I will wait a little while and make the request again. At least I know now that it's probably not a problem on my end.
I also do Postcrossing!
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09-01-2022 01:01 PM
Honestly I have never seen anything that I have requested to be grouped become grouped, ever. Things get grouped by the AI on its own and it's hit or miss which items properly group together. But whenever I have requested that identical items that are missing are included, it has NEVER happened.
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09-04-2022 10:46 AM
So crazy!
I also do Postcrossing!

