Grouping still automatic?

Connie
Honored Contributor

Is color grouping still automatic? It's been a while since I've made color variations, so I'm not sure if I'm supposed to wait for them to be grouped, or is there something else I'm supposed to be doing in the back end.

5 REPLIES 5

LMGildersleeve
Valued Contributor III

Here has been my experience Connie. Products are not grouping within 48 hours any longer. It hasn't happened this way for a very long time. I now wait a month and then ask via the Actions drop down. Sometimes it works though most of the time is does not.

I was wondering where the form was to ask for manual grouping! I didn't even think of looking in the Actions dropdown.

I guess I'll give it a little while, and work on other things, and then check back later to see if they grouped. Thanks.

ColsCreations
Honored Contributor II

Last I did color variations was June 28 when I published three versions of the new desk mats. I was pleasantly surprised to find them color-grouped a day or two later. At same time I went looking around at old color-groups that had always been wrong. For example a set of four tree skirts where the one color refused to group despite many manual requests plus even asking in the tech section of the old forum to please try to add that orphaned color version. Another was a set of eight pillows (yeah, I went a little crazy with that one) that had always been in multiple smaller groups instead of all eight together. Same with a group of cards I had, they weren't all in one group. Now everything is properly grouped together even though I didn't do anything (I had adopted a 'what will be will be' attitude for color groups). It was back at the end of June when I noticed this but hopefully all is still running smoothly.

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PAZP
Valued Contributor II

I too created six invitations on 7/13 and all were grouped within a short time. I too have items that should be grouped from some time ago but aren't. On some I've tried to manually get it done. I've been busy with collections and cover photos so my effort on groupings, unfortunately, has dropped lower on my to do list. 

Connie
Honored Contributor

Sounds like maybe they are improving, that's good.