marketplace search question

[TRW]

every time I try to search a multi-word entry in marketplace, I get a 404 page not found error... this has been ongoing for a few months
any ideas why this would be? 
I do not want to name specific searches, but they are not all related to one another, so it has nothing to do with banned topics etc
I mean, what if a customer tries to search a 3 word term and all they ever see are 404 errors? 

[ColsCreations]

What browser and how are you typing your queries?

Using Firefox, I just tried a bunch of random three-word searches, even really unrelated keywords like [blue squirrel pig] and with or without quotes, not one time got a 404 page or other error. Even as many as five random words doesn't give me a 404, instead I get notice no results were found so here's results from a modified query, like this. 

* And if someone wants to design a blue pillow featuring pigs, squirrels and flowers ... you'll be in a niche of 1 🤣

[Baylee]

@ColsCreations  I'm definitely going for that untapped niche...lol. I can picture the whimsical design already!

[TRW]

I am using either Chrome or Opera, and it's the only thing I see for multiword searches IF I am logged in to my account. 
Yesterday evening I logged out of my account and tried it from both browsers, and was able to see search results. 
I do not know what is going on, but something is clearly wonky.

[TRW]

PS I just tried "blue squirrel pig flower pillows" logged in and on Opera and get a huge whopping 404 Page Not Found
there is nowhere on the page where it identifies the search terms I used, just the error 

I went to chrome where I am logged out and did the same search and saw what you saw, so it has something to do with whether or not I am logged in.

@Mark  tagging in case this is a known error, pls tell me, or if it is a glitch, perhaps address it

[jophb]

I just tried on Chrome logged in and got normal results.  I also tried on Safari not logged in, and got the same results.

[LoraSeverson]

Tammy,

I get that error message if I try to do a search starting from my earnings page. If I start the search from the homepage it's fine. Where are you starting your search from? 

[TRW]

from any page in Zazzle it does the same thing 
I got an email from cs last night, but no reply yet to my reply to them 
this is really weird

[TRW · Accepted solution]

as of 10:30am Thursday the 26th it is now working as it should (after at least a week of nothing but 404 errors)... apparently after the CS email yesterday they made some kind of fix

[KayCordingly]

Yeah I came here to see if anyone else was having the same problem. Could explain why I'm only getting 3rd party sales lately. I just searched for "50th birthday" and got the dreaded 404 page with zero search results. If I type it again and search, results will come up. But how many customers would think to search twice? I'd be like whatever and leave the site if it was me.