New Collections page is confusing - Are we supposed to make a banner for each collection?
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07-21-2023 04:38 PM
Once inside a collection there is a place to add media on the right side. If I click the media icon it takes me to a place where I can add images to a banner. QUESTION 1: Am I making a banner for that particular Collection? QUESTION 2: What images am I supposed to use? I am assuming I would have pictures of the design on products but where would I get those from? I only see where I can add something from where I upload designs to be put on products.
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07-21-2023 08:40 PM
I'm equally confused. This document implies that we're supposed to create both a banner and a cover image: Introducing Collection Types | Zazzle but I don't understand how this cover image will be used - like where and when is it displayed?
I'm hoping there will be some clarity coming soon because I can't make heads or tails out of this - like I can't tell how any of these settings impact the functionality of the collection from the customer perspective. Maybe they could give us some examples of how this is all supposed to work?
Cat @ ZB Designs
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07-21-2023 10:34 PM - edited 07-21-2023 10:35 PM
Thank you. I've just discovered the new Collections page and am SUPER confused.
I have mostly collections which are themed around holidays/parties. Think matching paper plates, cups, tablecloths, confetti, favor bags, etc.
I've selected "cross-sell/event suite" as the type of collection.
When I do this, it gives me a list of "recommended products" that don't match up with what I have in the collection, or even make sense for an event collection (why would I put a mug or a throw pillow or a magnet in a collection of table settings and party decorations?) 90% of my actual collection is relegated to the "bonus products" section, with a message that this isn't the "preferred collection" for these products.
I can select "other" for the collection type instead, but then I get a message that this type is not recommended and is not eligible for onsite experiences.
I'm so confused!
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07-22-2023 01:12 AM
One interesting point about the Collection Banners. If you test out the Email preview it will email you the collection page with the banner at the top of the products. This looks as if it will be a marketing tool which will automatically go out to a customer as soon as they purchase a product from a particular collection. From memory I think you also have the option to add a little message in there yourself. I must say, I do love this idea. It's a great way to (hopefully) upsell. The rest I'm still trying to get my head around, too. 🙂
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07-22-2023 05:33 AM
I haven't looked into it, so this may be a dumb question, but who is sending the email? It can't be us, the designers, since we're unlikely to have much of a mailing list, and we have no access whatsoever to Zazzle's list. Sure, maybe we have a few scattered friends, maybe some family members who might be interested, but beyond them, what would there be? Then again, is it for designers who have blogs and their own mailing list?
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07-22-2023 06:42 AM
@kuczek 1 - yes - apparently we need to make a banner for a collection and 2. You can upload cover photos here that you have made for your products (not artwork) - seems a bit pointless to me.
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07-22-2023 07:01 AM
What's the difference between the banners we've always had to supply for our collections and the banners now called for?
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07-22-2023 07:21 AM
It's the same banner. If you already had a banner for your collection, it will already show in the media section for that collection.
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07-22-2023 07:51 AM
Thank you. One less item in my long list of confusions.

