Not Getting the Full Royalty...

[NigelSutherland]

So yesterday I sold a number of items for $672 @ 14.9% royalty. It states 3rd party.

However, I don't get credited with 14.9% of the value. I only get around half of what it should be.

Can an expert on such matters advise as to why that should be?

[Sara_H]

@NigelSutherland 

Congrats on that sale! Wow! 🎉

Which department is it in? 

The new 3rd party fee structure can take up to 50% of your royalties depending on the department that 3rd party sale was in

https://help.zazzle.com/hc/en-us/articles/30810357489175-Ambassador-Referral-Commissions-Creator-Roy...

[ColsCreations · Accepted solution]

Congrats!

If you do this in the 45% category and suppose this same Secondary Content situation (see this recent post here), you come out to your $49.08

[NigelSutherland]

So Zazzle has taken back almost half of my "earnings" in "fees" straightaway... 🤔

[Jadendreamer13]

Yes, they are claiming that that fee is a “marketing fee.” It’s excessive, totally unfair, and outrageous.

[NigelSutherland]

It was a free-standing pedestal sign, so I'm guessing it's "Office and School".