Only 36 items in a collection show on product page?
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02-23-2023 01:36 PM
Supposedly, we can have up to 300 products in a collection, but I have a collection of 51, and yet only 36 of them show on any of the product pages. Thus, a total of 37 if you add the displayed item. If this is true across the board, then shouldn't the limit be 37 products in a collection, not 300?
I have a collection of birthday mugs that runs from 1940 to 1990, a total of 51 mugs. I've had people buy more than one of these mugs from different years, but I'm thinking I'd have a bit more of that if the customer noticed they could buy a mug for people in separate generations--grandparent, parent, and child, for instance.
If it's a hard rule that a total of only 37 products will show, should I divide my collection up into two collections? Or does anyone have a different idea of what I could do?
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02-23-2023 03:16 PM - edited 02-23-2023 03:18 PM
Removing my response for now, as I may not have entirely digested the problem at the time I wrote this response.
I also do Postcrossing!
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02-23-2023 07:42 PM - edited 02-23-2023 07:42 PM
Upon further review, I do see what you mean. When you are on a product page, and you look down below the product to find the collection, and you scroll through the collection, you can scroll only so far. For me, on iPad, it's six sets of six, for a total of 36 products viewable in this way.
BUT. I don't know that I have ever bothered scrolling through. The link to the collection is so obvious to me (the way I view it on iPad Chrome) that I just click the link. And there, I do see the entire collection.
I also do Postcrossing!
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02-24-2023 04:17 AM - edited 02-24-2023 04:20 AM
The link to the full collection isn't so noticeable on a desktop or laptop, and so this is what concerns me. Thinking about dividing the collection into two, I checked out Zazzle's help section, and this is what I found:
"On the product pages, we can show up to three of your collections. The order is determined by an algorithm that ranks the collections by how related they are to the primary product on that page, as well as to the popularity of the design."
The only way I could find out if two collections would work is to go ahead and do it to see which collection shows up first, and then to see if it would even solve my problem.
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02-24-2023 08:07 AM
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05-06-2023 07:19 AM
I always do everything on my laptop. But it concerns me what mobile can see. Only three collections on the mobile is not much
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05-06-2023 08:39 AM - edited 05-06-2023 08:40 AM
Life beyond Zazzle made me forget about this problem for quite a while, but thinking about it in the moment, I've decided to divide up large collections as logically as possible and to also limit certain designs so they'll end up in collections with no more than 37. What bothers me isn't having to do this going forward; rather, it's the repair on work I've done in the past. It's boringly tedious.

