Otterbox migration not happening?

[Anne]

I understand the migration is going to be automatically? Is there a time line as to when this is going to be, for as of now my phones are still 14.

[Anne]

Still 14.

[Anne]

Still none of my phones has migrated. What is going on here?

[Sara_H]

@Anne 

If you read the Creator News post - they have already been migrated meaning that when a customer searches for an iPhone 15 - your designs should appear in that search automagically already on a 15 (even though for example - you posted that design on a 14 and depending on the design they are looking for)

It doesn't automagically change the form factor in the back end and place it in the iPhone 15 department. That's something you have to do manually if you want

There is an additional request for Creators to publish new designs directly on to 15's

https://community.zazzle.com/t5/creator-news/new-model-launch-otterbox-for-iphone15/ba-p/110567

[Anne]

Thank you, @Sara_H . As my phone cases aren't wildly popular (😄) I only looked at the settings on the back end, so that means I will still need to do everything manually. Just praying there won't be any new styles soon 🙏