Payment Settings Incomplete

JerryLambert
Contributor III

I went to my Earnings Summary page and got a big orange notice that said "We cannot pay you because your payment settings are incomplete". I went into my Payment Settings and everything appeared fine so I didn't change anything. I didn't click anything or update anything because I know it can delay my next payment. I clicked Earnings Summary again and the message is gone. Is this a glitch? This isn't going to affect my June payment is it? Anyone else seeing this? 

5 REPLIES 5

Anne-Marie
Contributor

That did happen to me last year if I remember correctly. And I didn't change anything and after refreshing the page, the message was gone by itself. Payments came through.

SheaPrints
Contributor III

Same happened to me a while ago. I contacted Zazzle and they said everything was ok. It went away on its own, and everything was fine!

WHS_Designs
Honored Contributor II

This has been a recurring (albeit rare) glitch for several years. I usually ignore the problem and it goes away on its own. 🙂

Pádraig
Moderator
Moderator

Hi @JerryLambert,

Thanks for highlighting the issue with us. As others have alluded to, this is a recurring issue that we are aware of. I'm very sorry for any concern or inconvenience caused.

All the best,

Pádraig 

thanks, Pádraig.