Person keeps ordering and cancelling
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04-21-2023 05:39 AM - edited 04-21-2023 05:41 AM
Some dude keeps ordering and cancelling the same dartboard in my shop. He has done it 5 or six times now in just a few days. Here is the latest transaction 169-16957051-3988384. I feel like I am being targeted for some reason. Do cancellations affect MP rank or anything? Can someone please make them stop?
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04-21-2023 06:05 AM
Hi @JerryLambert,
Thank you for highlighting this issue with us and I'm sorry to hear of the inconvenience and frustration this caused. We are investigating the issue currently. Cancellations will have no effect on your marketplace positioning.
Thank you for your patience!
Pádraig
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04-21-2023 08:36 AM
Sorry to hear that. Had this happen to me too in the past. Sounds like credit card fraud. 😞
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04-21-2023 11:09 AM
It also happened to me around 2 years ago. It was very frustrating. Finally, it stopped, but at the time it seemed like it never would.
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04-21-2023 11:25 AM
Poor Jerry. Last year one of my products was attacked and was ordered than canceled more than 30+ times. It was insane!

