Person keeps ordering and cancelling

JerryLambert
Contributor III

Some dude keeps ordering and cancelling the same dartboard in my shop. He has done it 5 or six times now in just a few days. Here is the latest transaction 169-16957051-3988384. I feel like I am being targeted for some reason. Do cancellations affect MP rank or anything? Can someone please make them stop?

4 REPLIES 4

Pádraig
Moderator
Moderator

Hi @JerryLambert

Thank you for highlighting this issue with us and I'm sorry to hear of the inconvenience and frustration this caused. We are investigating the issue currently. Cancellations will have no effect on your marketplace positioning.

Thank you for your patience!

Pádraig

WHS_Designs
Honored Contributor II

Sorry to hear that. Had this happen to me too in the past. Sounds like credit card fraud. 😞

Marcia
Valued Contributor III

It also happened to me around 2 years ago. It was very frustrating. Finally, it stopped, but at the time it seemed like it never would.

LMGildersleeve
Valued Contributor III

Poor Jerry. Last year one of my products was attacked and was ordered than canceled more than 30+ times. It was insane!