What has caused changes to my designs as displayed in "public" store along with in my end?

[Shar-Ken]

My apologies for awkward wording of question.  I am not sure how to ask it.  I was going to work on re-organizing my store (I spend way more time designing!).  When I started doing so, I discovered what appears to be many of my designs have been altered  and left in a semi-finished state.  I decided to check both my public store and "my end"  (what should I call that?)  and the partially done designs appear in both places.  It looks as if maybe a potential customer tried to change a design and just quit before finishing.   Though I have started to leave things unlocked, some older designs  are still locked.  Maybe they tried to change and couldn't so left with a partially designed item??  Wouldn't the design, if locked by me, revert back to MY original design once a customer quit working on it (if indeed this is what occurred?) I am dismayed that so many of my designs are displayed on my public store site in such haphazard  manner.  Any idea from anyone what might be going on?   I would like to show a photo of these designs but do not know how to get a photo into this message.  

[Sara_H]

@Shar-Ken  Are you looking at your member products or your store backend products?

The half finished ones sound like your "work in progresses" under "my products" that are shown on your member page and not your store's backend

To post a screen shot - on windows press windows key/shift/s and the draw around what you're seeing - come back, reply and hit paste

[Shar-Ken]

Sara_H.   when I am in the "store management" items appear okay.  But, when I go to "public store front" that is where there are all of these items that are in all stages of design but mostly unfinished.  This is where anyone coming to my store would see these.  It would not leave a good impression  ( though I do not think I get many store visits)--still I do not want something changing these and putting on my store front.    I work on an iMac desktop computer so I still do not know how to get a photo uploaded to show here.  I always appreciate your jumping in to help those of us who are not as adept at some things.

[Shar-Ken]

Sara_H,  I meant to say that it appears this problem seems to only be with my post cards.  Upon further looking, it is as if a potential customer was working on personalizing these post cards and quit sort of in the middle of things  and my designs did not revert back to their original version.  I always assume that when someone attempts to personalize a design by changing things, that afterwards the design goes back to how it was designed by the creator to look.  I never had this problem in the past that I am aware of, but now I have several post cards that I will have to go back and re-do and re-post for sale--a lot of work.  I am confused about this business of whether to lock things or not or disable customers from making changes  (that new thing that I now see on the design page) and how they differ and should you do either or both.  I bring this up because I wonder

if these changes I discovered of half designed post cards (of cards that were fully designed before) has anything to do with not locking things to prevent this from happening.  I always thought we were encouraged not to lock things so customers could move things around or change them.   I confused now!

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[DancingPelican]

I went to your store and I see what you mean. Many of your postcards have images on them that appear to have shrunk! The images only cover a tiny corner of the card with the rest of the card being blank. Some of them correct the image view once you click on them, but some of them do not correct themselves. It looks like an image display problem. You may want to send Zazzle links to several of those problem postcards and have them investigate what is wrong.

[Shar-Ken]

Hi DancingPelican,  I am so glad you say you see them.  I thought maybe I was going bonkers.  And when I click on one of them and go to its "page" and click on the various images off to its side (i.e. front, back, inside,etc.), funny things also happen there.  Some of the image choices seem frozen and do nothing and others show the same "shrunken" design as shown on my store front and occasionally one of the image choices will show as it actually should be (as I designed it).  I did report this in the technical forum but not sure anything will come of it.

I wonder if anyone else is having this problem.  I would like to know what caused it and how to rectify it and why only some and not all (thank goodness!) of my postcards are having this issue.    Thanks for responding/