Where Did The Frames Go?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 09:56 AM
There used to be a ton of frames, lines and shapes in the design tool under elements. Now all I see are the legacy shapes (square, circle, triangle), a single solid line and a way to add a QR code. I looked all around the design tool to see if they moved but I can't find them. Does anybody know where they are? Is this just a glitch?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:28 AM
Uh oh. Could this be an A/B test? Is anybody else not seeing this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:42 AM - edited 01-13-2026 10:43 AM
I'm seeing the full menu of options too. I'm using Windows 11 and Edge, what OS & browser are you using?
Cat @ ZB Designs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:45 AM
I'm using Windows 11 and Edge too. They were there before Christmas (I haven't been in the design tool since before Christmas). I popped over to Chrome and they showed when I was in Chrome. Just not in Edge.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:58 AM
I just tried in Opera and Edge, not-signed in, and the options are there, the panel is just a little bit different as a guest. (I didn't try those browsers as a signed-in account on my own designs because it now requires fetching a 6-digit code from an email instead of just entering your password. Ugh.)
Is this happening on everything for you or just a specific product type? Also, is there possibly old text still in the search box at top of panel that would be eliminating all the options from showing?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 11:00 AM
I tried from 3 different products in Create Your Own (so there wouldn't be old text). I also went into Personalize on random products picked from the MP and still didn't see them when I opened Elements in their products.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:51 AM - edited 01-13-2026 10:54 AM
Firefox - windows 10 and I've not got them either @KeegansCreation
yet if I go to vivaldi (chrome based)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 10:58 AM
Weird. Same situation as me. Shows in Chrome. Not in Edge. Yet Cat sees them in Edge. I posted in Technical with screenshot and link to product where screenshot was taken. I am curious if a moderator goes into my product if they will see them.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2026 12:30 PM
I'm on Firefox and do not see the multiple frame options ( I don't use them that frequently, so not missing them).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2026 08:39 PM
I was able to see them a couple days ago and now I can’t find them neither
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2026 05:02 AM
Hi all, we have confirmed that this is not a bug. This is an A/B test we're running onsite. We hope it will concluded next week. Apologies for the confusion.