Why Did Not Receive My Payment

tunescool
Contributor

i have enough available to be paid, i know how the setting work, ive been paid before

7 REPLIES 7

waterart
Valued Contributor

Did you contact zazzle to ask?

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DBCartoons
New Contributor III

Has it been 45 days since the products were sold?  I read somewhere that's how long it takes before Zazzle will get you payment ready to be paid on the 15th of the following month.

Barbara
Esteemed Contributor

We're paid, not for anything in the previous month, but for the month before that. So, April's payment is for everything that sold and cleared in February as long as it's $50 or more if we use PayPal and $100 or more if by check. Next month in May, we'll be paid for March.

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tunescool
Contributor

i know im owed money, i know how it works, it just wont go in my paypal

Barbara
Esteemed Contributor

You contacted Zazzle, right?

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tunescool
Contributor

i contacted Zazzle thru that page where you just fill in a message on the website over the weekend, they didnt reply monday. is there a specific way i have to contact them

i thought a mod here would just reply and help me

Mark
Moderator
Moderator

Hi @tunescool,

A member of the team will reach out via email to assist.

- Mark