Zazzle not recognizing my Paypal email

[LadyDawnMarie]

When I put my Paypal email into the settings for payment I get an error message that says I have not provided a Paypal email and to please go to settings and enter one.  The email account is a valid Paypal email so I don't know why Zazzle isn't recognizing that I'm entering one. 

[Mark · Accepted solution]

Hi @LadyDawnMarie,

We have reached out via email to help with this.

[LadyDawnMarie]

Thank you so much for your help!

[mairinstudio]

I have the same problem with the payment setting. All my payment information is correct and my PayPal email is valid. I have received all my last monthly payments without any problem. But now an error message "your payments setting are incomplete" just remains. Hope it can be solved soon.

[Mark]

Hey @mairinstudio,

I have reached out to you via email to get this sorted. I'll be happy to help from there.

[mairinstudio]

Thank you for your help, Mark. At the moment  the "payment setting revision required" message has disappeared. 

[mairinstudio]

Mark, again I have the same problem with the payment setting this month. All my payment information is correct and my PayPal email is valid. I have received my November payment without any problem. But now an error message "your payments setting are incomplete" just remains. Hope you can help me with this issue again.

[Pádraig]

Hi @mairinstudio,

I'm very sorry to hear that you're experiencing this issue again. It looks like everything is in order with your settings now. Are you still experiencing difficulties here?

Thanks for your patience,

Pádraig.

[mairinstudio]

Hi Pádraig. It seems that everything is fine now. Thank you very much!