Zazzle search of my store name not leading to my store

[Freckledfeather]

Why is it that if one types in one’s business name in the zazzle search box, it doesn’t lead people to my store?  I’m concerned that if someone remembers my store name and knows I’m on zazzle and they type it in the search box, they don’t actually find me.  Why is this not the case?  And is there a way to rectify this?  TIA 

[Laura]

The search function needs the exact name from your store url, not your store name (which can be different, adding a space, etc.). Are they exactly the same? Either way, it won't lead to your store front however it will provide a listing of the products in your store.

[LMGildersleeve]

Your store name is not what you had set up your store as. When you started your store the url was dot_n_dash. To find your store in Search use dot_n_dash and nothing else.

[Freckledfeather]

I wondered if that was the case. I did try putting dot_n_dash in the search but still didn’t get my store. Do you know if it is possible to change the url at this point because I’ve done a lot of work branding myself as The Freckled Feather so I’d  really like to be found in a zazzle search 😢

[ColsCreations]

https://www.zazzle.com/s/dot_n_dash

https://www.zazzle.com/dot_n_dash+gifts

Both those are showing approx 350 products which all seem to be from your Freckled Feather store.
If I search instead for "freckled feather"  (with or without the quotes) I get 10 results. 8 are yours and they are products where you've used "freckled feather" in the title and tags.

You can't change the URL of a store so if the branding is important enough to you you would have to open another store with URL you want and re-create your products in that store and then delete them from the dot-n-dash one. (You can't just transfer products from one store to another.)

The other option would be to add "freckled feather" to all your tags but search results would still include products by others that happen to use those same keywords.

[LMGildersleeve]

What they said 🔼