How do we see what the "recommended products" / "slots" are??

ColsCreations
Honored Contributor II

I have a Collection (created before this big change) with 9 products in it that was automatically assigned as "Cross-Sell/Event Suite" --> "Business & Corporate". Which is appropriate (I think) so great, I'm trying to use this Collection to start poking around and learning the new way of things.
It's clear that all nine existing products have been classed as "Bonus products" but here's the problem

BonusProducts.jpg

 

There is no Recommended section above, and therefore no "slots" to look at and fill. I guess I was expecting actual blank "slots" prompting for Product type A and Product type G and Product type W etc. But since that's not a thing, where do I find what the recommended products/slots are?

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5 REPLIES 5

Baylee
Valued Contributor

All the different combinations of events/occasions and types haven't had recommended products added yet. I imagine Zazzle will be adding more of those in the future as this new process gets refined over time. You can see which do have recommended products assigned if you click on the different event and type options.

ColsCreations
Honored Contributor II

I don't know where you mean to click? The FAQS say

FAQss1.jpg

 and

FAQss2.jpg

That makes it sound like there are Mandatory products, then Recommended products that are optional, then Bonus products for anything else you want to include. But I'm not finding anything anywhere telling me what the Mandatory or Recommended products are, and there are no "slots" (empty or otherwise) to click on.

I thought starting my Collection training on an existing "Active" one that already fit an existing Type and Event would be the best way to learn but I already feel like I'm chasing my tail.

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Sara_H
Honored Contributor III

@ColsCreations The collection type you're starting with "Cross-Sell/Event Suite" --> "Business & Corporate" hasn't any slots allocated to it yet so all product you add will appear as bonus. Similar to the Halloween Cross-Sell/Event Suite - no slots have been created by Zazzle yet so we don't know which products are mandatory

As an example - I changed one of mine collections to Birthday - Kid's - Cross-Sell / Event Suite and it's showing as needs attention as the marketplace place button (once clicked) says - Please resolve the following issues to make this collection visible in this channel:All required products must be added"

The only 'required' product is an invitation but will need at least 4 other slots filled (I think) to be active.

I would try creating a brand new collection with dedicated slots already available (ie create a Birthday - Kids/ Birthday Adults/ Christmas/ Wedding just to see how it works) - which is what I did, Makes sense once you use one with the slots already available.

A lot of the Cross-Sell / Event Suites attached to other occasions that aren't birthdays/wedding related haven't been activated as far as I can tell so will appear as bonus products

Barbara
Esteemed Contributor

This makes me suspect that, other than the already filled-out collection types like mentioned above, we might want to hold off on anything else, given we'll have to revisit all of them to add in the requirements.

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Susang6
Contributor III

I am a bit confused with all the collection updates...what are bonus products?   Are they add-on products for a multiple transaction sale?   I have never seen anything about Bonus products except in conversation in the community.