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10-15-2024 05:09 PM
I have some products that are in multiple collections, but I dont want to make any one of those collections in particular to be 'preferred', so is there any way to have products in multiple collections without any one collection being set as 'preferred'?
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10-16-2024 02:04 AM
@Artellusif all of your multiple collections are a cross sell type (or at least one is) then the first cross sell you put that product in will have the tag 'preferred' if you have it in another cross sell at least I've found (though it does give you the option to change which cross sell is preferred)
The only way to get rid of that tag - is to make all the collections that it's in not a cross sell type (eg gift/similar style etc) then wait a week for the indexing to happen
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10-15-2024 06:52 PM
I don't think there is a way to do that. The "preferred" setting just tells Zazzle which collection you want to appear below when a customer is viewing the product.
Cat @ ZB Designs
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10-16-2024 02:04 AM
@Artellusif all of your multiple collections are a cross sell type (or at least one is) then the first cross sell you put that product in will have the tag 'preferred' if you have it in another cross sell at least I've found (though it does give you the option to change which cross sell is preferred)
The only way to get rid of that tag - is to make all the collections that it's in not a cross sell type (eg gift/similar style etc) then wait a week for the indexing to happen
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10-16-2024 10:10 AM
Ah...I suspected that was the issue. Thanks!

