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09-10-2023 06:49 PM - edited 09-10-2023 06:51 PM
I've just created a new collection and started adding few products. In a second time I was adding additional products to it and the collection disappeared from the list. Already tried to re-add it with same name, but it says "Already exist". So, why it is hidden from my account?
What's happening?
Solved! Go to Solution.
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09-13-2023 08:04 AM - edited 09-13-2023 08:13 AM
That happened to me last weekend. My collection did not appear in the store I created it in. I had to go to my profile page, that had all my store collections and I found it there. Since there were no products in it, I deleted it and then I was able to create a new collection, using the name I had just deleted. After creating the collection again, I had no problems finding it under the correct store.
I found it under my profile name, that had all my collections, from my 3 stores.
I could not find it under the individual store, I created it in.
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09-11-2023 05:52 AM
This error appears while trying to re-create it, but it is not listed on collections nor my private ones, neither my public ones.
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09-11-2023 05:23 PM
I just created a collection but when I go to add a product to it it’s not in the list.
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09-13-2023 03:04 AM
It's the same happening to me. I hope they fix this soon.
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09-13-2023 08:49 AM - edited 09-13-2023 09:34 AM
Maybe I just needed to review better new changes on Zazzle collections. Under my Zazzle Member (Not Store) account I can see the collection right now and I'm allowed to manage it.
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09-13-2023 08:04 AM - edited 09-13-2023 08:13 AM
That happened to me last weekend. My collection did not appear in the store I created it in. I had to go to my profile page, that had all my store collections and I found it there. Since there were no products in it, I deleted it and then I was able to create a new collection, using the name I had just deleted. After creating the collection again, I had no problems finding it under the correct store.
I found it under my profile name, that had all my collections, from my 3 stores.
I could not find it under the individual store, I created it in.
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09-13-2023 09:36 AM
Thank you. Under my Zazzle Member (Not Store) account I can see the collection right now and I'm allowed to manage it.
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09-13-2023 11:00 AM
Your welcome. 🙂

