Sharing Collections to Pinterest- No grid of products?

Connie
Honored Contributor

I'm trying to share some collections to Pinterest, but I'm not getting that grid of 5 products that we used to get! Did something change, or is this a glitch? I only get one small square, whether the collection cover image if I have one, or the first product if I don't.

9 REPLIES 9

Baylee
Valued Contributor

hmm, I just shared one of my collections this morning with no problem....regular 5 product grid came up as expected.

Sara_H
Honored Contributor III

@Connie I've just tried to share one via the edit collection and the front end view on zazzle  - both didn't have a collection cover and just got one image and not the grid. I also tried to share one that did have a cover image and that again, just one square and not the grid. You are not alone

My local pinterest is .co.uk - which domain are you sharing to?

It could be a pinterest issue or zazzle issue depending on the domain??

Connie
Honored Contributor

I'm on the .com domain.

Scott
Community Manager
Community Manager

Can someone link me to a pin that shows this issue?

Sara_H
Honored Contributor III

@Scott 

Sara_H_0-1699567551557.png

I went to edit collection - pressed the pinterest button - a popout window appears and the grid doesn't appear  however.... once you pin it it does appear as a grid (please ignore me)

Sara_H_1-1699567654906.png

https://www.pinterest.co.uk/pin/522910206749721182/

 

Connie
Honored Contributor

@ScottHere's one with a cover image: https://www.zazzle.com/collections/119965814119953500

And one without: https://www.zazzle.com/collections/119148768043943710

This is what I'm seeing when I try to share to Pinterest:

ZazzlePinterestProblem.jpg

CreativeLeahG
Honored Contributor III

I've only seen this when I've created a new collection, so after a couple of days I share again, and it's as it should be.

Connie
Honored Contributor

It's happening on all my collections.

AirTwin
Contributor

From the share in "editcollection" page, I'm getting "pin creation tool" only.

I have been trying to share a full collection, which only worked once from the public page. 

Also the code for grid images are too blurry to use on blog posts 😕

Edit to add, I just figured it's super new and buggy right now. And pinned some product listings instead.