Can't find foam boards?

[OrchardBerry]

I wanted to transfer a poster to a foam board but can't find it in the "create products" area. I do this all the time so wondering if something has changed or if foam boards are not available right now?

[idraw]

@OrchardBerry 

Blank products>all products>foam
don't search by foam products, it won't show them. Only use the word foam, by itself.

[OrchardBerry]

@idraw  I searched for "foam" and all I get are can coolers and adhesive room signs. It's so weird because I design foam boards almost every day. Thanks though.

[idraw]

@OrchardBerry 

I just searched again, you are right, no foam core boards that I could find in blank products. Possibly  discontinued by z or that the company is no longer supplying them to z. Might be because foam core doesn’t ship well, and/or lots of customer returns.

Added—-when reading this thread, disregard my other post about searching for foam boards, there are apparently none to find.

Wait,hold on, did OrchardBerry use them all, every last one of them? 😆

[OrchardBerry]

@idraw I only wish I used them all LOL. I was able to transfer a design by scrolling down the product page to where there are suggested products, but not from the "create a product" link. Very odd! Maybe this post should be moved to the technical issues?

[idraw]

@OrchardBerry 

ok, how about this—-you can pull up a foam board product  that you already have, open it, edit the image and adjust title, text, tags etc ., create new product. That way you still have your foam board w/out searching for one until/unless they would be discontinued. You may have stumbled upon something changing before a change is announced, eh?🍁

[OrchardBerry]

@idraw Good idea! And I hope to goodness they're not discontinuing them (I see you picked up I'm in Canada LOL)

[Mark]

Hi all,

Just wanted to check and see if this is still an issue? I was able to find the foam boards when testing.

[OrchardBerry]

@Mark Yup, I'm able to see the foam boards again today. Thanks for checking, Beth 🙂