NEW DESIGN TOOL

[Doxielover]

I am concerned because with the new design tool, there is no easy way for a customer to figure out how to change images or text. Prevoiusly, all they had to do was use "Personalization tool".  I am adding in my description that they must "Edit design" and then are able to change image and personalized text. Is Zazzle going to make this any easier for customers to figure it out or what is everyone else doing? And are you losing any sales due to this?

[Sara_H · Accepted solution]

@Doxielover  It only says "Edit This Design" for you as the designer if logged into your account when you are viewing the product page

Edit this design - only seen by designer

Customers/other designers will see the big blue "Personalize this design" which is pretty straightforward for the customer to press

Personalize this design

Which when they press will take them to the Edit screen for ease of access

Personalize your design edit screen

[Doxielover]

Thank you. I appreciate this information.