Can you keep the Favorites font folder at changes, plz?

Fiorenzo
Valued Contributor II

Some things (folders?) have been changed in the fonts list and my Favorites folder disappeared again, for the second time now. I know it's not an apocalyptic issue, but it's annoying when you spend a long time in quality checking hundreds of fonts, put the good ones in your favorites folder, and then have to redo the procedure after something gets changed in the fonts list.

Can you please keep the favorites folder untouched? This worked fine for a very long time since you introduced it, until some time ago when I suddenly lost it, and today I've encountered the same issue again. I don't think it's a bug, it's a new behavior and I didn't change anything in the meantime. Win 10/Chrome. Thank you!

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FX GRAPHICA Art & Design | PET’S DREAMLANDS » Store - Facebook | CONTACT: fio@fxgraphica.com
8 REPLIES 8

Malissa
Valued Contributor II

Just as a matter of more info, my fonts favorites folder is still there and it was last time you reported it as well so the bug is not affecting all accounts.

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Fiorenzo
Valued Contributor II

Thanks for replying. This is weird. I remember you mentioned it already the last time. Back then I thought I did something by mistake, e.g. pressing a key combo that may reset the folder, but today it was empty again and it worked normally since my last report. Just tried it on all my 3 main browsers and everywhere the same result.

You may be right in noting it may not affect all accounts. Or I am doing something wrong. Wondering if anyone else had the same issue recently. As I wrote, all worked perfectly fine for months after the fonts overhaul.

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FX GRAPHICA Art & Design | PET’S DREAMLANDS » Store - Facebook | CONTACT: fio@fxgraphica.com

PAZP
Valued Contributor

Mine disappeared the first time it was mentioned but I just checked and "My Favorites" is still intact. I'm currently using the Brave browser. 

Fiorenzo
Valued Contributor II

Thanks! Good to know I'm not the only one having had such issues.
I don't think it's a browser thing, the favs are most certainly stored in the account records.

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ColsCreations
Honored Contributor II

This has happened to me and I thought I was just mis-remembering where/how to find my fav fonts. But looking tonight, I again don't see a fav fonts "folder" and scrolling the font list, nothing is starred.

fontFavs.jpg

 

 don't think it's a browser thing, the favs are most certainly stored in the account records.

That's got me wondering. Look at this thread and try some of the links to R rated items. Are you able to view them or is your content filter also not remembering its setting? Kind of wondering now if the issue of forgetting my content filter setting is related to the issue of forgetting  favorite fonts.

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Fiorenzo
Valued Contributor II

So I'm not the only one.

Checked your other thread. Had the same issues but found a solution. You'll see my reply there, tagged you and Scott.

Edit: Can't say if it may be related, it depends on how all is coded.

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Barbara
Esteemed Contributor

All my favorites are wiped out too. When I decide to recreate the list, I'll duplicate it on paper so less time is spent when the list is wiped out again.

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Fiorenzo
Valued Contributor II

Not a bad idea. Relieved now that it wasn't just my imagination.

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FX GRAPHICA Art & Design | PET’S DREAMLANDS » Store - Facebook | CONTACT: fio@fxgraphica.com