Cancellations now searchable

[Barbara]

This morning I (unfortunately) had a cancellation, and I saw that the recipient's name had been replaced with "cancellation." Checking in Filters, I was rewarded with the ability to list only canceled sales. Is this new? This is something many of us have wanted, so why no announcement?

Colorwash's Home

[OrchardBerry]

It's been around in the filter as long as I can remember.

[Barbara]

I looked at the filters a long time ago and rejected them. Why? I've no idea, but in the meantime, pink is no longer the only way to spot a cancellation, given that they've begun replacing the recipient, which is what made me finally take a second look at filters.

This will help me when getting a cancellation on a sale that's old enough to be practically unfindable.

Colorwash's Home

[ColsCreations]

Showing "cancelation" isn't a new thing though I don't know what causes it to show that way instead of the recipient name. A year ago (July 2023) I had one customer who ordered, canceled & re-ordered the same item, then did the same thing about 2 weeks later - ordered, canceled & re-ordered more of same item. For whatever reason, one of those pink line-items on the Royalty History says just "cancelation" in the Shipped To column instead of their name & location. If I go back to May of 2020, there is one pink line-item that says just "order" in the Shipped To column.