Faster uploading time?

[Maya]

I would like to ask a member of the Zazzle team why there is not a faster upload time for products why does it take 24 hours for a product to show in the marketplace? 

I would really appreciate it if somebody could give me an answer. 

[Cat]

I think it just takes time for their database to index and propagate across the web. But I do agree that it's frustrating. It used to take around 24 hours, but lately it seems like it can sometimes take a week or more. 

Anyhow, I'm sure there's some technical explanation, but (impatient soul that I am) I too would love to see it happen quicker.

[Scott]

It does make sense that publishing one single product shouldn't take that long to be indexed. It doesn't. But when there's a hundreds or thousands or millions of product published every day things start to take a bit longer. (I dont know how many products are published on a daily basis, but I don't think it's in the millions. That's just an example.)

We hope to have our indexing process running normally very soon.

[Maya]

So does that mean you will have a fast uploading time?

[Brownielocks]

24 hours!  I wish.  I've made products over a week ago that still are not showing up.  They are all for Christmas and it's frustrating to not have them out there in the store.  

[Maya]

I quite agree with you, they should not say 24 hours if they do not mean that amount of time.

[Westerngirl2]

Yes, it's been 8 days for me, and they still are MIA.

[Cat]

Most of my backlog appeared in my shop this morning, but some of them still seem to be missing in action - mostly things created around 10/24-10/27... but I'm not sure if it's everything created on those dates, or maybe the product type, or maybe it's just random. I'll give it another week or so, but I'm trying to decide if I need to re-publish the missing ones or what.

[Maya]

I quite agree I find this being very ridiculous and the fact that an item that I’ve created on the 10th is not visible in my shop is purely ridiculous and I do not understand why. 

they should have faster uploading time instead of having to make us wait. 

[Cat]

Pretty sure there's some sort of technical glitch, and that they're working on it. Just trying to sort out the best way to proceed on my end.

[Cat]

Interesting data point. The missing items DO show up in their collections, but NOT in the products list in my store. And if I query the marketplace using the exact title, they do NOT show up. 

Backgrounds approved during this time frame are also not available for public use in the design tool.

I'm just wondering if I simply need to wait longer, or if these particular products got corrupted somehow or something like that.

Here are a few links:

https://www.zazzle.com/rustic_watercolor_pinecones_pine_boughs_wedding_water_bottle_label-2563021406...
https://www.zazzle.com/gifts_cards_mountains_pine_thank_you_pedestal_sign-256471114212122078
https://www.zazzle.com/elegant_watercolor_floral_purple_boho_wedding_name_waiters_corkscrew-25623141...

[Scott]

Indexing is a bit slow at the moment. In order to stay organized I think it would be best to discuss this in the Technical forum. There's a few conversations happening there, including this one: https://community.zazzle.com/t5/technical-issues/indexing-issue-again/m-p/36201