Most of my products are not showing?

HeatherMarie
New Contributor III

Please tell me this is happening for everyone else as well? When I go to my products right now under store management, most of them are just gone...

22 REPLIES 22

HeatherMarie
New Contributor III

They are still showing up in public storefront and when I click on them, the product page itself is still there. Just hoping it's not only on my end.

HazelEyesDesign
New Contributor

Yes, this happened to me to!

tigressdragon
New Contributor III

me to

AlissaJones
New Contributor III

Me too, I had over 3,000 products, now I only have 269!!!!! Zazzle fix this!!!!

Mecpublications
Contributor

Me too so it's a thing. Not my imagination and I didn't accidentally perform an accidental mass deletion. Makes it tough to modify products or details however. I will declare a vacation day and come back later. I'm sure Zazzle's on top of things. *fingers crossed.*

tigressdragon
New Contributor III

Okay I was just working on doing all of my cover pics and I was on my main page in one of my categories as I am near the end of all of this and going over things I may have missed and things I need to change up. I went from 36 pages to 5 I can only see. Then I typed in for example bath mats and only 20 come up when I know I have 296. Anyone else having this issue or am I just unlucky? I have sent Zazzle and email about this but I thought I would ask you. This just happened like 20 min. ago. 

Yes, this happened to me too!

 

I noticed another gal posted this too. I sent Zazzle a message

Missing forum pieces for me as well as products 🙃

I am having the same issue too.

I am missing a TON of products too.

It happened to me too! And I also noticed that I don't have enough new designs that have been published on the marketplace,... 😞 Everything is kind of messed up and just now not possible for normal work. Please, help to fix this as soon as possible! Thanks in advance.

Us also, we are missing around 15000 products 😕

My products are back but there are duplicate products again.

I don't know to post anything or wait. I don't want to mess it up or have to repost.

JP
New Contributor III

I just published for sell several products tonight and all that i published for sell are not showing on my stores either on the products page or in the category I placed them in. And it looks like some of my other products are missing also.

Deb1
Contributor II

Thank you I am going to wait until they have it fixed. Again thank you.

jophb
Contributor III

Same happened to me. They do exist I know, because I saved the link to one and opened it.  But not in my shop's backend.

Same for me this morning, I created several products with color variations of a design , and only one is visible, I have no idea where others are, they’re not saved under My Products and not visible in the product list. 

I'm seeing duplicates - and thinking I made a mistake I deleted them and realised I have also deleted the originals too - so I had to remake my products. It was tricky re-aligning texts etc. to match the mockups I had made for them - I had already invested time in making images for social media. Last night all the new products I made over the last few weeks disappeared and about 75% of all my products disappeared too. They appeared again this morning. Also new products I had made 'hidden' till I was ready, stopped having the eye icon and the red (needs optimising) triangle appeared on them instead. 
Today I am seeing duplicates again - but I dare not delete a single one. My products have come back (I think) 😥

Website | Pinterest | Instagram | X (Twitter) | Tumblr | Facebook | Happy Zazzling!

Christina7
New Contributor II

I'm experiencing the same issue. I've created a few new products, but they are not showing up in my product list.

Deb1
Contributor II

Mine are messed up too. I have duplicates it is all messed up. I not posting until they fix it.