Payment Issue

Waqar_Muhammad
Contributor II

I am a Zazzle artist from Pakistan and I have not received my first payment check. My payment check was cleared on September 5, 2023, but I have not received it yet. I contacted Zazzle support about this issue and they issued a new check on October 31, 2023. However, I have still not received the check.

I live in a rural area of Pakistan where only government mail arrives. Private mails arrive at a village 20 km away. Additionally, Zazzle's check provider, Bill.com, does not work in Pakistan. Also, Paypal is not available.

I am very concerned about this issue and I would appreciate your help in resolving it. Please advise me on how I can receive my payment check.

22 REPLIES 22

Sara_H
Honored Contributor III

@Waqar_Muhammad Ideally you should be talking to Zazzle directly regarding payment issues. When signing up for a zazzle account, you must read all the terms and conditions as to available payment options and what is and is not available in your country. It's up to you to do research on whether you can actually receive payments when due

If Zazzle check provider does not work in Pakistan and Paypal is not available either, there's not a lot that can be done as those are the only payment options that Zazzle offers.

Reach out to Zazzle directly for help not the forum

As in some countries Zazzle doesn't print the checks, so I wanted to ask if Zazzle sends an online check via email or not?

Sara_H
Honored Contributor III

@Creative_Eman Not as far as I'm aware - contact Zazzle directly

I have contacted Zazzle support regarding my missing payment check, and they have assured me that it is possible to receive checks in Pakistan. However, I would like to gather insights from fellow Zazzle artists especially from Pakistan to understand their experiences in receiving checks.

Specifically, I would appreciate it if you could share the following information:

  1. Approximately how long did it take for you to receive your Zazzle payment check in Pakistan?

  2. Which mail service did you use to receive your check? (e.g., government mail, private courier)

  3. Did you encounter any challenges or delays in receiving your check? If so, how did you resolve them?

Sara_H
Honored Contributor III

@Waqar_Muhammad I gracefully bow out of this conversation (although you didn't specify in your OP that you only wanted help from artists from Pakistan) 

shahzada6
New Contributor

Do you still receive your payment via check in Pakistan or Not

Yes, you can still receive your payment via check in Pakistan.

JS87
New Contributor II

How long it takes to receive your cheque?

I have not received my first check, but my colleague of Pakistan has received in a month.

JS87
New Contributor II

I have the same problem from sri lankan . Sill did not received April cheque. Don't know what going on

Pasindu
New Contributor III

Did you receive your check? How do you cash this check in Sri Lanka?

couplesemotion
New Contributor

CAN ANYONE HELP ME WITH THE PAYMENT, I HAVE NOT RECIVED ANY PAYMENT TILL TODAY, i AM READY TO PAY FOR THE SERVICE. BUT IT WILL BE HELPFUL IF SOMEONE NAVIGATE ME THROUGHOUT THE PROCESS

Hamna
New Contributor II

How do you cash US Checks in Pakistan?

You can deposit check into your freelancer usd bank account. 

Thanks, Waqar. In which bank can I open this USD freelancer account?

I think you can open bank account in any bank that accepts usd check.

I see. Thanks for the help Waqar.

sanainvi
Contributor II

I am also from Pakistan , but i have just sent my w-8BEN form , and ofcourse it's gonna take a lot of time for that to approve. Did you sent them address of any postoffice or something else?

Hamna
New Contributor II

Hey Sanainvi, I am also from Pakistan and want to post my designs on Zazzle but I am a bit confused on how to deposit USD checks in Pakistan. Waqar above says to deposit in freelancer USD bank account but where can we open that account in Pak?

Kindly help if you have figured out this payment method. I don't want all my hard work go to waste.
Regards

I think this video will help you 

https://youtu.be/N8nqIzcqZSI?si=AZjlDbz7vfD4uk8b

Hamna
New Contributor II

Thanks Sanainvi

My Pleasure 🙂