Threshold met but payment still not queued for past month nor May.

KiniArt
New Contributor III

Anyone else having this problem?  

5 REPLIES 5

tsikona
Contributor II

April earnings will be paid till 15th of June. 

KiniArt
New Contributor III

I know this but my cleared earnings have sat over $100 for all of March and that cleared balance has grown and yet still none of the cleared earnings have been pulled in prep of the mailed check payment. This is not normal.

Yes, this is nor normal. Did you contact z support? 

Sara_H
Honored Contributor III

@KiniArt 

Check that your payment settings are set to "normal" and not on "hold"

Sara_H_0-1748247605670.png

Pádraig
Moderator
Moderator

Hi @KiniArt,

I'm very sorry to hear that you're experiencing an issue here. I reached out to you via email to offer further assistance.

Thank you for your patience!

Pádraig