Today's payment.

Jstonge
Contributor III

Anyone besides me not get paid today?  And I'm over the minimum to get paid.

1 ACCEPTED SOLUTION

Heather
Community Manager
Community Manager

UPDATE - 

Hi Creators,

The payment processing delay has been resolved for USD Paypal payments. All payments have been made for all Creators. We apologize for the delay and appreciate your patience.

The Zazzle Team

View solution in original post

95 REPLIES 95

HeatherMarie
Contributor

It seems to be late for some reason.

Thanks Heather.

CrazyMermaid
Valued Contributor III

No. LOL I just posted the same question in Ask a Question at 5:30. Hopefully they will give us an update, if it is going to be much longer. 

 

MsSnazzy
Contributor

No payment yet for me either. Its 7:34 pm EST.

smkshops
Contributor II

No payment received yet here.

emmasuebowtique
New Contributor III

No payment received yet here either. 

designsbydani
New Contributor III

As long as I'm not the only one, I'm not too worried. I can't recall my check ever being late. It will be interesting if this rolled to 16th on a weekday.

Baylee
Valued Contributor II

Hmmm...I got mine here on the west coast at around 12:30 today.

CrazyMermaid
Valued Contributor III

That's interesting. Wonder what's wrong with the rest of the country/world!

Baylee
Valued Contributor II

The good news is there are a lot of you in that boat, so you know it's not something wrong with your W-8BEN form...lol. Hope you all hear something soon!

jophb
Valued Contributor

I'm also West Coast and didn't : (  Even just checked now.

PrintablePretty
Contributor II

8:15 here and no payment yet

LoraLangDesigns
New Contributor

No payment for me as well...

AlissaJones
New Contributor III

9 pm here on the East Coast, USA, still no payment. This did happen once before, a couple of years ago, many of us didn't get paid until the 16th. I even once got paid 30 minutes after midnight on the 15th, like five months ago.

PrintablePretty
Contributor II

I got paid at 1am last month, but it was right after the day ticked over to the 15th. Earliest payment I have ever gotten lol. Wish they did that every month. I got bills to pay, kids to feed etc. Not fun waiting all day and getting paid late at night after everything is closed! 

I hear you. Last month's payment was sweet. I was shocked when it came so early in the day. We've had a few rough months on Zazzle, with the royalty shake-up. Now the late-ish payment and no explanation is stressful. 

tsikona
Contributor II

Still waiting… 

Mine hasn’t either ! It's 9:30 PM 🤔 

It's nice to see some people already received their payment which is a good sign, it's just difficult to be patient ! specially for those who have scheduled bills to pay ... 10:45 Central US time 16th and still waiting for mine ! 🤞

Lol ! I just received mine right after posting this 😅 🎉

mblue
Contributor

I didn't get mine either. It's 9:30 pm.

jessletterman
New Contributor III

I haven’t received mine yet either. It’s 10 PM here. I’ve never received a payment this late in the almost 11 years I’ve designed for Zazzle.

HydrangeaBlue
New Contributor II

11:24 PM on the East Coast and still no payment 😞 And here's is something odd that may have no relevance but this has never happened, no Etsy payment either on 2 stores. I got emails saying money was being deposited but it's not showing in my account. So now I'm wondering if there's a banking issue which would be scarier.

That just doubles the frustration! Thanks for sharing that. 

Etsy payments hit this morning so that's a relief but still no Zazzle as of 6:42AM Sept 16th

Woo Hoo! Cha ching! Thank you Zazzle 👍🏻

Heather
Community Manager
Community Manager

Hi Creators - We're currently experiencing a processing delay with PayPal, but expect payments to be posted as soon as possible. Note, this is only affecting USD PayPal payments and check payments have already been processed. Thank you for your patience.

Thank you Heather ❤️

savanamm
New Contributor III

I also haven’t received the payment, and I am PayPal user, but not from the US…

vimbaiz
New Contributor III

Thank you for the update Heather. I was already getting a migraine 😮💨

LeeHiller
New Contributor II

Who is the middleman in this?  Are they keeping the extra interest?  Payment said it was processed on Sept 05th it doesn't take 10 days to get from your bank to my Paypal account.  Who caused the delay in the middle they owe me interest and fees for failure to pay.

As far as I understand, PayPal doesn’t typically delay payments unless there’s a specific reason like a security review or bank issue. Since it shows payments as ‘processed’ on September 5th, it seems like the delay may be happening either before funds reach PayPal or with the processor that transfers the payments from Zazzle to PayPal.

It really seems like this delay is tied to Zazzle’s payout batch, not PayPal itself. What’s odd is that my Etsy funds were deposited this morning on their normal schedule, so PayPal is clearly moving money without issue. Hoping we can get an update soon on when Zazzle’s batch will actually be pushed through.

 

LeeHiller
New Contributor II

You are correct it is not PayPal because redbubble payment was on time in my Paypal account as was cafepress.

Exactly. The way Zazzle phrased it “currently experiencing a processing delay with PayPal” shifts the focus onto PayPal, as if PayPal is the one holding things up. But since Redbubble, CafePress, and Etsy all hit PayPal on time, it really looks like the issue is on Zazzle’s end with releasing the payout batch.

CrazyMermaid
Valued Contributor III

Any idea when "soon as possible" actually is?

LeeHiller
New Contributor II

So the IP update for Hyperwallet payments was not made... guess y'all need to get tech to remedy this and start calculating the interest owed for non-payment on the 15th. 

https://www.paypal-status.com/history/eventdetails/88461  Note the reminder to change IP ranges to stop this from happening.  Person in charge of updating using the easy to follow instructions should be fired.

PrintablePretty
Contributor II

Midnight here now and still nada 🫤. This happened once before and we got paid the next day. Sure hope that is the case this time because several of my bills are late now. I have agreements set to pay certain things on the 15th because well that is generally when we get paid lol. Would be great if a mod would chime in and reassure us …  edited to add and Heather did while I was typing this lol 

I am sorry about the late bills. I hope that doesn't mean late fees.