Will Zazzle Address the Inaccuracy of Customer Filters which are currently misleading?
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02-15-2023 06:05 AM - edited 02-15-2023 06:16 AM
I understand that these issues have persisted for several months now and wonder whether there are any plans to address these concerns in the near future?
It's crucial that customers have access to accurate information and pricing when making purchases. If the current filter categories do not accurately reflect the pricing and popularity of items, it could result in dissatisfaction and mistrust. Therefore, it's essential that steps are taken to address these concerns and ensure that customers can confidently make informed purchasing decisions.
1. Regarding the lowest prices for invitations, it appears that the results displayed do not actually reflect the lowest prices available. Instead, only a select few low-priced items are showcased before jumping to higher-priced options. Furthermore, it seems that a significant number of results, approximately 60,000, are missing or excluded altogether.
2. In addition, more recently the "most popular" feature is also affected by pages and pages of editor's picks, which are not necessarily reflective of what is truly popular among customers. It's also worth noting that the lowest price filter seems to exclusively display editor's picks.
If my suspicion is correct and these 'changes' are intentional, it's important that the filter categories are updated to prevent customers from being misled.
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02-15-2023 08:27 AM
1. I'm new here, but what I've noticed is that they show only 1020 items no matter what you are searching for and where. That's it! Even if you go to a particular store, you can only see 1020 items either in all products, or a category or subcategory. No more. So if you have 2000 birthday invitations in let's say an 'Invitations' category, only 1020 will be shown. I'm not a fan of that. Mos products are not visible anywhere on Zazzle.
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02-15-2023 08:32 AM
Yes, it’s always been true that search results are limited to, I believe, 15 pages and always been true that a great many products likely never make it into marketplace searches at all.

