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10-16-2024 02:21 PM - edited 10-16-2024 02:33 PM
I worked on IPHONE CASE FOR A CUSTOM and when I GAVE him the link it don't go to him says nothing there.
this is so bad .all this stuff not working in Q4 and just to let you know the
Casemate Cases
TURN OUT green not black
my customer sent this to me
IS the case GREEN or BLACK? The first one I ordered on 10/9/24 was green with black inside. The item description appears to be BLACK. If it's NOT Black please refund the $$. Please see attached pictures of item that was ordered on 10/9. Thank you
picture show A green CASE not black
Zazzle i always wonder why things were returned now I know because you messed up
Not my art work
so you lost the sale for me and I get the bad review and lose customers.
you should have to pay the designers for there loses because of your bad workmanship.
Solved! Go to Solution.
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10-16-2024 03:30 PM
i have been with him in chat for the last 3 hours i hope you get it black this time and not green
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10-16-2024 02:52 PM
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10-16-2024 03:08 PM
This user has been in touch with Customer Support, and a new product is shipping out to them now.
I'm moving this discussion to General because this is a production issue (normally handled by our Customer Support team) rather than a website issue.
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10-16-2024 03:32 PM
Scott the web site issue is when you make a new item and send the url to your customer it don't work that is the issue thank you .this is from what I can see is only for newly made products
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10-16-2024 03:33 PM
I worked on IPHONE CASE FOR A CUSTOM and when I GAVE him the link it don't go to him says nothing there.
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10-16-2024 03:38 PM
That's because you published the designs as Hidden. Change that to Direct Only.
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10-16-2024 04:28 PM
real ok thank you
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10-16-2024 03:30 PM
i have been with him in chat for the last 3 hours i hope you get it black this time and not green

