MY
New Contributor II

Please could we have the ability to mark a message as unread after it’s been opened, just like we can with our emails?

Thanks so much.

4 Comments
Pádraig
Moderator
Moderator

Hi @MY,

It sounds like it could be a useful ability to have. Thanks for the suggestion. We will have a look at this!

All the best,

Pádraig.

BKMuir
Valued Contributor II

Doesn't "Mark as New" do what you are asking?

ColsCreations
Honored Contributor II

@BKMuir 

One would think so but that doesn't appear to work. Whether you use the options drop down from the upper right of the thread page or the options drop down from the upper right inside a post box, either way you get a green band at top of page with confirmation message that says "Success! We marked this idea as new.". But nothing changes, when you go back to the topic list it's still not in bold again.

If you're on the topic list and use the option to "Mark all as New" - that does work though for turning everything in that forum bold again.

MY
New Contributor II

I was referring to messages from customers…