SORS
Contributor II

Hello,

I just noticed that a Zazzle QR code is showing up on the back of my cards.  Did I miss an announcement about this? Unfortunately it messes up my logo and information I just created after Zazzle changed the attributions on the back a short while ago.

 It's my understanding that the QR code will bring the customer directly to our store, which is great in some ways, but it might take away from my referrals, as I was putting my website on the back of my cards. 

Would love to hear feedback from other creators. 

Thanks!

66 Comments
Windy
Honored Contributor II

Seems not. Code appears in the clearance area designated by USPS and shown in lower right. https://about.usps.com/publications/pub600/pub600_006.htm

Cat
Honored Contributor III

Here we go again! I just wish they'd stop changing/moving it. 

Saints_Aplenty
Contributor II

Good grief!!!

ShabnamAhsan
New Contributor III

It's so frustrating. I got my customer's message "I was looking at the card and it shows a barcode scan, that won't be on the card will it? I just want the card to be simple and it takes away from the card if that's on it." I am afraid that we, the designers, will loose a lot of our customs because of this new addition. Please remove this.

PacifierCity
Valued Contributor II

@Zazzle Could you simply lower it so that it occupies the space that was the white banner from before?  It looks like this new attribution would fit in that space. 

It would also be nice if you could add a line in the design tool that designates space under this line is subject to future Zazzle attribution changes... best not to place anything important, design wise, below this line.  Then you could do whatever you want with that space and savvy designers will not have their designs affected in such a negative way.  It would improve your reputation with your designer community too.  Sadly as this is discovered, there are going to be a lot of upset designers, and with a lot of folks not participating in the new community forum, you will not receive as much negative feedback about it... but so many are still going to be really upset.

Finding a common solution to this problem should be high on the priority list.  I personally have been building out a website for my cards and that work has to stop now.  I'll have to redo my cards and then redo all the images on the website too... unless you lower the attribution.

I do like that the attribution is smaller in scope.  I do like that you have taken up a QR code.  Overall, I think it is a much better fit than the last attempt.  I think it would be great if it lead to our stores instead of the Z homepage.  If that ended up being the case then many of us could remove our own attributions.  Then if we could lock Z's and not allow it to be removed, it would be a win win in my book.  But that is only if the attribution lead to my store.

I'm going to give it some time before I start making changes to my cards.  See if you might lower this new attribution.  That would save me tons of work.  But know that if a new attribution comes out again and ruins my cards, I'm likely to either just leave them and stop making new cards or I'll delete them and look for a new home for my cards.  It is true that people won't be able to personalize them as much as they can here, but I won't have to worry about wasting hours upon hours of work because my card host keeps changing things.  And that will be a win in my book.

I would also like to point out that it is nice that you did hear the community when we told you the last attribution was no good.  I see that as a positive!  With a little tweaking as far as location is concerned and then I will be OK, at least for my bifold and trifold cards.

Thanks for reading and considering the suggestion about lowering the new attribution on the cards,

PC

......................

Fiorenzo
Valued Contributor II

Just noticed thanks to the 2 posts. IMO, on the folded greeting cards it looks way better than the previous variant, and, at least in my case, even if customers uncheck the attribution by accident, it doesn't completely destroy the backside design. As you see here:


But on the postcards it looks bad, and it is located within the USPS reserved barcode area.

IMO, we designers should have the publishing option to completely disable that attribution thing on the product page, to make sure, our customers don't uncheck it by accident and then blame the result on us.

Plus they have to fix the problem with the stretched/enlarged special characters in our texts (see the heart symbol in my cards). Apparently, they're showing special characters like hearts now in a standard font instead of taking the original characters of the font used - the hearts as an example look all the same, and on cursive fonts, they look awful, besides being out of proportion. I really can't understand, why things that work well, have to be changed for the worse *sigh*

shellifitz
Valued Contributor

Dangit!  not again... sigh.  Thankfully I have not got hundreds of cards that I have to go through AGAIN to make sure they are not all screwed up AGAIN.   Does Zazzle think we don't have better things to do than fix stuff that is "improved"  ???

Is this why an order for 48 postcards two days ago was cancelled the next day? 

 

shellifitz
Valued Contributor

I can't get it to work for me anymore...  not from the product page or the backend.  I really didn't need this added stress of fixing things that Z broke AGAIN! 

Update:  I guess it is working after all, there is just a lag in the time it takes for me to be able to see the changes. 

Fiorenzo
Valued Contributor II

The funny thing is, you cannot fix it, just hide it. Until the customer plays around... "Oh! What's that? I can save 5 cents? Strange, it does nothing" (hard to see anything if you're on the front page preview)... and forgets to set it back again, with the result we all know and that can lead to your canceled (or, even worse, returned) 48 cards, yup.

BKMuir
Valued Contributor II

Again, Zazzle has disregarded the USPO requirements for printing on message side of post card as mentioned by someone earlier in this thread.