I can't see Instant Downloads when signed into my UK store but.....

JansCabin
New Contributor III

Hoping someone can help... I can't see Instant Downloads when signed into my UK store but if I change the locality by clicking on the USA Flag I can see them in all shops as well as my own. I could see them all via UK during the Beta so don't understand how it's changed.

Does this mean that anyone in the UK and other countries (I checked others and couldn't see any downloads) can't see them unless signed into the US site?

Is this just me or is it the same for all non US countries? I'm hoping it's just a glitch.

1 ACCEPTED SOLUTION

idraw
Honored Contributor

@JansCabin 

https://community.zazzle.com/t5/creator-news/instant-downloads-we-re-open-for-business/ba-p/66439
we are now offering Instant downloads to all zazzle.com customers.
All users on zazzle.com can view and purchase Instant Downloads

What it says......available for  zazzle dot com customers and users.....

View solution in original post

7 REPLIES 7

idraw
Honored Contributor

@JansCabin 

https://community.zazzle.com/t5/creator-news/instant-downloads-we-re-open-for-business/ba-p/66439
we are now offering Instant downloads to all zazzle.com customers.
All users on zazzle.com can view and purchase Instant Downloads

What it says......available for  zazzle dot com customers and users.....

JansCabin
New Contributor III

Thank you, I'm hoping it will be open to .uk, .au etc, not everyone signs in to Z.com and may not realize that downloads are available via .com.

I'll have to keep popping over via the flag, thank you for your reply 🙂 

idraw
Honored Contributor

@JansCabin
Hi Jan, (saying hello from across the pond) I am not sure if you can correct/change a solution credit,maybe by unclicking it.....So, it seems that when a shop clicks on "sollution" then wants to change it, they can. One mystery solved.
I know you can unclick a kudo, if you change your mind, seen it done, and have done it, esp when clicked by mistake. For general info....🙂
Thanks,Jan!
Very cute ninja birthday card, btw.

JansCabin
New Contributor III

Ooops, yes I went to edit and allowed me to remove the soloution, I hope I've done it correct this time. 🙂

idraw
Honored Contributor

@JansCabin 
No worries, you fixed it, and so we learned that it's possible to correct an 'oopsie solution cllick'...
And, you asked a question that helped others learn about the differences between z dot com and z country extensions such as dot uk. A serious brava to you for asking that question.

Cat
Honored Contributor III

I just got an instant download sale from the UK, so it appears that it is available.

____________________
Cat @ ZB Designs

Scott
Community Manager
Community Manager

We just started testing on international a few days ago. Not sure how big this testing group is, but...progress.