how to download mockups

JustJumbles
New Contributor

hello, new on zazzle, don't see anywhere to download mockups, please help?

5 REPLIES 5

KeegansCreation
Honored Contributor

 

Screenshot 2025-05-16 135650.pngAt the top of the product page you download the mockups from the Download option on the bar. To upload a new mockup that you make, use Product Media Manager on the left of this bar.

KeeganCreations

Okay, also new, and obviously very dense. I don't see the above menu. What I see is the following. 

I click on My Store, then click on Products.

Screenshot 2025-06-23 at 07-06-02 OldLadyBizStore Designs & Collections on Zazzle.png

Then the following screen comes up with no Listing Tools. Where do I find Listing Tools?

Screenshot 2025-06-23 at 07-06-48 OldLadyBizStore products on Zazzle.png

 

 

oldladybiz
New Contributor III

Sorry. of course, right after I hit Submit, I found the Listing Tools. 🤣

Beth
Moderator
Moderator

@oldladybiz @JustJumbles  You can find the gray menu (showing in the screenshot kindly provided above by @keeganscreations) where you can download your mockups images by clicking on the listed product in your store first, and going to the main product page.  As long as the item is listed in the store (whether hidden or not), you should see the grey banner above the photo and title.  To access the mockups used to market your product, your item must have been listed in your store first.  The easiest way to download the is straight away after listing an item for sale, click on the first link in the confirmation screen, and the grey banner will be on that initial landing page for your product. Hope that helps!

 

 

oldladybiz
New Contributor III

So simple. 😂 Thank you!