how to download mockups
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05-16-2025 09:38 AM
hello, new on zazzle, don't see anywhere to download mockups, please help?
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05-16-2025 11:01 AM
At the top of the product page you download the mockups from the Download option on the bar. To upload a new mockup that you make, use Product Media Manager on the left of this bar.
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06-23-2025 06:19 AM
Okay, also new, and obviously very dense. I don't see the above menu. What I see is the following.
I click on My Store, then click on Products.
Then the following screen comes up with no Listing Tools. Where do I find Listing Tools?
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06-23-2025 06:24 AM
Sorry. of course, right after I hit Submit, I found the Listing Tools. 🤣
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06-25-2025 03:45 PM - edited 06-25-2025 03:46 PM
@oldladybiz @JustJumbles You can find the gray menu (showing in the screenshot kindly provided above by @keeganscreations) where you can download your mockups images by clicking on the listed product in your store first, and going to the main product page. As long as the item is listed in the store (whether hidden or not), you should see the grey banner above the photo and title. To access the mockups used to market your product, your item must have been listed in your store first. The easiest way to download the is straight away after listing an item for sale, click on the first link in the confirmation screen, and the grey banner will be on that initial landing page for your product. Hope that helps!
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06-26-2025 10:53 AM
So simple. 😂 Thank you!

