Tip: Using the @ function in the forums.

[PacifierCity]

In the last few days I have come back to a few posts due to someone kudoing one of my posts.  I like to open these up and look at what advice someone kudoed and also to refresh my memory on advice I've given and may have been too busy to implement myself lately.

But in the last few days, I noticed responses to my posts where folks have asked follow up questions that I never saw.  And their questions were asked months ago.  I feel bad because I simply never knew the post existed and they were probably hoping for an answer in a somewhat timely manor... not many months later.

The solution is to use the @ function in the forums.  When you type @, a little pop up appears and allows you to select someone that has been involved in the conversation so far.  You select their name and it will appear as @PacifierCity  In this case I entered the "at symbol" and then started to type my own name, it appeared, and I selected it.)  But once you click reply, it sends a notification to the person that you @'ed.  Then they know that you have a follow up question or that they were mentioned for some reason by someone else.  One can then click that notification to be taken directly to the follow up question

It is a nice function and I personally would love it if folks used it for follow ups to posts I've made.

Cheers

PC

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Note: Avoid using the @ for forum mods unless it is an emergency.  They have it set up so that they receive emails for every @(there name) posted in the forum.  And when people do it a lot they get an endless amount of emails from us using this feature.  This is per one of the admins request.

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[Cat]

I think that you also get a notification if someone replies directly to your comment, so in those cases, tagging them just means that they get two separate notifications. But on forums that don't allow conversations (ie: where you can't reply directly to someone's comment), the only way to ensure that someone gets notified is to tag them using the @ symbol. At least I THINK that's the way it works! 🙄

[PacifierCity]

@Cat 

I don't receive notifications for replies to my posts... I wonder if there is a place where I turned that off...  idk... I guess I'll poke around a bit and see what I find...

PC

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[Barbara]

You must have turned it off. Any thread I'm involved in, and even if a person isn't responding to one of my posts, generates a notification that I can see when I click on my avatar at top right. When you do that, you don't see Notifications in the list? Also, you may have initially turned it off somewhere in your settings for the forum, so yes, do look around.

Colorwash's Home

[PacifierCity]

That sounds like a subscription to a post/thread.  I do not have those enabled.  I won't either as I don't need to know if people have commented in any thread I may have commented in.  That would generate too many notifications and would bother me...lol.

So I'll stick with my tip.  If you are responding to a topic and want to be sure that the person you are responding too gets a notification, then @ them.  Otherwise they may not see it.

PC

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[Barbara]

 I'm fairly active on the forums but haven't gotten more than 8 notifications, which happened just today. Usually, it's 4 or 5. I scanned those 8 quickly, knew which ones I wanted to look at, and clicked on them. Only a few times have I bothered to unsubscribe to a thread due to lost interest because most threads die off within a week's time. If you try it and don't like it, change back your settings. You won't know unless you try.

Colorwash's Home

[Cat]

Well, just to add to the confusion here. I generally get a notification when someone replies to me on a thread, so if they tag me too I end up getting two notifications. BUT in this case, I only got the one notification that you tagged me! Hmmm... I wonder what it means. Maybe you have some soft of anti-notification virus and I caught it! (joking) It is very strange though, and I'm not sure what to make of it.

[ColsCreations]

The default Notifications settings have you automatically subscribed to every thread you participate in. I turned that off straight away, as well as all email notifications. I don't need to be alerted every time someone adds a comment to a thread I posted in. You can turn off the option to be notified of @mentions, too. There are lots of Notification settings you can change but what is NOT there is an option to be notified when someone replies directly to you. I've always found it strange this Khoros set-up is lacking that option, which I think is a pretty basic feature for forums. If that option exists somewhere I haven't ever found it and not once have I been notified of a direct reply, only @mentions.

[Cat]

@ColsCreations Well, I went back and looked through my notifications and now I don't see any of the "replied to you" notifications anymore. Perhaps I'm losing my mind (significant possibility!) but I swear it used to do that because I would get annoyed at getting duplicate notifications for both being tagged and being replied to. Maybe they changed something? Well anyhow, I guess I'll have to start tagging people in my replies. I had stopped doing that because I found the duplicate notifications so annoying and I figured others did too. Hmmm... I'm super confused now!