Panic: Deleted “products” not “designs” on my creator profile

Amanda23
Contributor III

Hello!

Fairly new creator here who possibly just made a huge error. I thought I was cleaning up old versions of some products that are now finished and for sale. However, is if possible I just accidentally deleted products from my store?! I did a ton of them. ☹️😬

I know there’s a delay for when things show up on Zazzle. Really hoping I didn’t just majorly mess up! 

Sad and scared! If I did remove them, is there any “trash” access anywhere? Please advise. 😨 

1 ACCEPTED SOLUTION

HoneyBlossomA
Contributor

Let's try to figure out what you deleted. Did you delete products from the "products" tab of your store or from your "saved designs" folder in your member profile? If they were just in "saved designs" then you didn't delete anything that's actually posted for sale. If you went through your store "products" list and started deleting stuff then that means you have likely deleted active products, and there is, unfortunately, no way to bring those products back once deleted. It should give you a warning message that indicates this before you confirm deleting them.

   Sometimes when I have posted things for sale, a duplicate of the product will still appear in my "saved designs" folder, and I always visually confirm in my store "products" tab that it is in fact posted for sale before I delete those duplicates in the "saved designs". 

   I hope this made sense and helped. Best of luck. 

View solution in original post

2 REPLIES 2

HoneyBlossomA
Contributor

Let's try to figure out what you deleted. Did you delete products from the "products" tab of your store or from your "saved designs" folder in your member profile? If they were just in "saved designs" then you didn't delete anything that's actually posted for sale. If you went through your store "products" list and started deleting stuff then that means you have likely deleted active products, and there is, unfortunately, no way to bring those products back once deleted. It should give you a warning message that indicates this before you confirm deleting them.

   Sometimes when I have posted things for sale, a duplicate of the product will still appear in my "saved designs" folder, and I always visually confirm in my store "products" tab that it is in fact posted for sale before I delete those duplicates in the "saved designs". 

   I hope this made sense and helped. Best of luck. 

Amanda23
Contributor III

Phew! Thank you!

I was DEFINITELY in my member profile and not in the store. I feel like there was a distinction in labels calling some things products, but I was not on any background store pages. 

🤞 lol

Thank you!