At Least Two Business Cards are Missing

[SnowOwlMoon]

I have been working on updating and creating new business cards in my store.  Two that I created in the last week are missing.  One was for a hair stylist, with gold hair styling tools on a purple background, the other is for a real estate agent with a house logo.  I am extremely careful with copyright, and don't use stock images "as is", so I don't think it would be removed due to copyright issues.  I am also very careful with tags, and don't use trademarks, Pantone color names, etc.  So I don't think it's a trademark issue in the tags.  I honestly don't know if the cards were removed by Zazzle, or if it's a technical glitch.  Help!

[ColsCreations]

Missing from where? Your back-end, your public storefront, the MP? All of the above?

[SnowOwlMoon]

Yes, to all of the above.

[Sara_H]

@SnowOwlMoon 

It really helps the tech team if you can link to the products. Did you pin them or share them to social?

Have you checked whether you actually posted for them for sale? Check your saved designs. It's easily done where you think you've posted for sale but haven't (been there done that)

[SnowOwlMoon]

I didn't pin them or share them, unfortunately, as they were so new.  It happened overnight.  And yes, they were posted for sale, I double checked that.

Two more business cards have gone missing--created today, and gone the same day.

I wonder if it's because I am re-doing old cards that had less-than-perfect designs or just aren't getting a lot of views.  I'm creating new cards, and in two cases, changed the logo, text, etc, changed the description and tags on the items, but kept the same title.  After posting the new cards, I went back and deleted the old ones.  I wonder if keeping the same title caused the new cards to disappear when the old ones were deleted?

[SnowOwlMoon]

My business cards seem to be playing Pop Goes the Weasel.  I just checked my store, and the two cards for pet grooming that had gone missing were back.  I went to check on the hair stylist and realtor cards--they are still MIA--and when I returned to the next page, the pet groomers were gone again.  This is getting very surreal.

A card for a preschool is now missing as well.  I know it was posted for sale this afternoon.

I work in groups of three, generally.  So when I create products, I have 3 (or multiples of 3) saved, and/or posted.  So if there is only one or two showing in my store, I know  immediately that something has gone missing.

[SnowOwlMoon]

The business cards appear to be back and staying put.  The new ones I created appear to be staying.  Whatever glitch was causing it seems to be over.