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04-12-2024 01:30 PM
Not sure if this is a browser issue with just me or with others. In Google Chrome the past 7 months when I click on the name of my store, to possibly go there from a product page. I can't see the whole popup window. Yes, I've tried increasing and decreasing my browser window sizing.
BELOW IS GOOGLE CHROME
STORE NAME IS UNDER THE BROWSER WINDOW.
MICROSOFT EDGE -
FOLLOWING AND MESSAGE ARE HIDDEN UNDER WINDOW
Solved! Go to Solution.
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04-12-2024 02:00 PM
Hi, sorry this is happening. The screenshots don't look quite right, but I'm not really able to see what else is happening here. Would you mind sharing a screenshot that shows a little bit more of your monitor? Perhaps something like what I'm sharing below. We'll need to figure out why the pop-up is appearing above the store link, rather than below it.
Also, what size monitor are you viewing? What is the monitor resolution?
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04-12-2024 02:00 PM
Hi, sorry this is happening. The screenshots don't look quite right, but I'm not really able to see what else is happening here. Would you mind sharing a screenshot that shows a little bit more of your monitor? Perhaps something like what I'm sharing below. We'll need to figure out why the pop-up is appearing above the store link, rather than below it.
Also, what size monitor are you viewing? What is the monitor resolution?
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04-13-2024 09:32 PM - edited 04-13-2024 10:05 PM
UPDATE: I found the problem. I keep my display scaling at 300 in order to see small print on my laptop, and, design artwork. When I changed the display setting to 150 percent all was fine and the popup windows displayed fully and were not partially hidden.

