Cannot Edit an Existing All in One Design!

klsantillo
Contributor

I'm trying to edit an existing design of one of my all in one invitations right now (deleting the background and adding a new one for a new design) and I cannot click and select on anything in the design itself or the layers panel!! Tried multiple existing designs, and I even tried transferring one to a new all in one template and it's not working!!! Moderator, have you heard this happening today??

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

I logged into your account and I went to the most recent product that you had open. It's an all-in-one design, and it's mostly black/gothic. I can edit it just fine.

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6 REPLIES 6

Scott
Community Manager
Community Manager

Can you link me to a product that you are unable to edit?

Scott
Community Manager
Community Manager

I logged into your account and I went to the most recent product that you had open. It's an all-in-one design, and it's mostly black/gothic. I can edit it just fine.

https://www.zazzle.com/dark_gothic_black_gray_rust_rose_dinner_all_in_one_invitation-256194287255715...

I just tried multiple cards because I cleared my cookies and I wanted to see if that would help, and I still cannot change anything in the design. I can open it, but can not select any graphics or background. My twin sister in Ohio is having the same problem. We are both using Chrome. 

Scott,

I just tried it in Edge and it works. It must be a Chrome issue right now.

Kathe

Now it's working on Chrome 😊

Jadendreamer13
Valued Contributor III

The same thing happened to me today, too. I was also using Chrome.