Cornhole set duplicates

dizzydebbie
Contributor

I was just going through my cornhole sets when I noticed about half a dozen or more duplicated themselves on 3-15-2022.  Anyone else have this happen?

9 REPLIES 9

Emma
Moderator
Moderator

Hi @dizzydebbie , 

We'll be happy to look into this for you. Would you mind passing along an example product link, Store name and/or screenshot of the duplications you are seeing? 

- Emma 🌻

Store name is Dizzydebbie

Here is a link to all the duplicates that I hid yesterday. Duplicate hidden cornhole sets 

dizzydebbie
Contributor

I just noticed same thing happened in my shop called Myweddingday

Cornhole sets

Emma
Moderator
Moderator

Hi @dizzydebbie , 

Thanks for passing this along. We'll take a look into this for you and update the thread once we know more. Thanks for your patience! 🙂

- Emma 🌻

NPL
Contributor III

Hi Emma, i have had the same issue with some products automaticly duplicated during a specific time period, although not cornhole sets, since i never make them. First time i noticed it, I thought i made a mistake in making duplicates. When i decided to delete one, they BOTH dissapeared. Then i decided it was best to leave all duplicates alone and forgot about the whole issue, until i saw this thread,

Only trouble is, now i cannot seem to locate them so cannot give you examples just yet. Which for you guys is therefore impossible to solve this mistery, I know. So this message is just to let you know it happened on more products than just cornhole sets. As soon as i'll find my duplicates I will post them here!

 

Laura
Contributor III

Yes, this happened to me for some products I created on 11/19/21 and was first reported in the old forum by another member. The duplicates in my situation also were not cornhole sets, rather one ornament, two door signs, and three pedestal signs. Each duplicate has the same PID, one gets views and the other has never been viewed. Because they have the same PID, I did not delete the duplicates figuring it might delete the original as well, sorry that happened to you @NPL (which is what I feared might happen because it has happened when I deleted an approved item (such as a mask) from my saved designs, the mask was deleted from my product inventory).

Because they have the same PID, I'm wondering how you will find the duplicate without seeing it in my store management view. They are currently at the bottom of page 5 with the 204 product count.

Ornament PID 175795528732826507

Door Sign PIDs 256865455628693326, 256173280904772932

Pedestal Sign PIDs 256366808826747894, 256084405221046001, 256787770561146094

Hope this helps @Emma 🙂

NPL
Contributor III

Hi Emma,

Finally found one of my duplicates... there a many more, but they are hard to find:

https://www.zazzle.com/z/d3azmfr0?rf=238731775801296307

They both have the same ID number.

The product was made on 11/19/2021. if I remember correctly, all my duplicates were made on or around that date. Hope this helps in locating the issue.

dizzydebbie
Contributor

dizzydebbie
Contributor

The copies in my wedding shop also have different Id numbers.