Cover Images Look Too Bright

[jennifer22]

I noticed today that my cover images look too bright -- the colors are all lighter than the originally uploaded image. See sample below (left is the image on Zazzle, right is the image opened on my computer). Is there any way to account for this? Is Zazzle adding a brightness layer? (I think it's most obvious below on the blue wall and the red car). https://www.zazzle.com/little_boy_vehicle_pattern_with_first_name_bath_towel_set-256421215003550239

[jennifer22]

Interestingly, this one seems fine: https://www.zazzle.com/little_boy_things_that_move_vehicle_cars_pattern_bath_towel_set-2569254337619...

The one linked above I downloaded after putting together in Canva, the one mentioned in the first post I downloaded after moving the design to Photoshop. They both look the same on my computer, but is there something that could be going on to create the different appearance online? So strange.

[jennifer22]

I've tried saving it in many different ways in Photoshop but I'm getting the same result. I'm going to go forward with Canva for now, but if anyone knows what's happening, insight would be helpful.

Likely not a tech issue, then, so feel free to move post accordingly.

[Roberta]

Hi @jennifer22 

Thanks for bringing this to our attention. I will flag this with our Team 📝

Roberta 🌷

[Connie]

Could it be your browser? The colors look the same to me on both, although the one on the left is slightly fuzzy. Possibly the browser settings are misreading the code on Zazzle? (I don't know how that kind of stuff works!)

[jennifer22]

Interesting. Are you looking at the two above, or the linked web page? If the latter, I already fixed that by uploading the version from Canva.

[Connie]

I'm looking at the 2 you posted above.

[PenguinPower]

Make sure you've set your "proof setup" (under view) to monitor RGB in Photoshop and then toggle on "proof colors".

[jennifer22]

Thanks, but this doesn't seem to help.

[PenguinPower]

It doesn't actually change your image.... it should change how your image displays on your on computer, when you are viewing it in Photoshop. The change isn't always drastic, but the difference in your images above is relatively subtle. It probably won't be perfect, unless you've got monitor calibration software, but it should give you a closer representation of what your image will look like once you've uploaded it to Zazzle.