Creating Products Very Slow, No Images Now

CrazyMermaid
Valued Contributor II

Is anyone else having problems making products this morning (10/23). The site has been stalling out intermittently. Now the product images are not showing in my backend or in the design tool. Just the outline of a square.

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7 REPLIES 7

PAZP
Valued Contributor II

Yes, I'm seeing the same thing. I used to think it was my internet speed but we've upgraded so it's not that.

I'm guessing the techs are working overtime in the background trying to get the platform updated with all this new stuff. 

MasterpieceCafe
Valued Contributor II

Yes, I'm seeing the same issue. Windows 11 with chrome.

 

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WHS_Designs
Honored Contributor II

it's slow in the design tool, but my product images are pulling up properly in the backend and design tool.

VivianD117
Contributor III

not that problem, but I'm having problems loading directly to Pinterest . . for several hours now.

 

Laura
Contributor III

I'm unable to upload new images, keep receiving "server error".

KeegansCreation
Honored Contributor

For several hours I had the problem where a page timed out before it loaded but it's resolved now. As PAZP notes, this is probably due to behind the scenes work prepping for digital download.

KeeganCreations

Scott
Community Manager
Community Manager

We were working on a few things over the weekend so this should be resolved. Closing.

If you run into similar issues in the future please open a new conversation.