Disappearing Products

Perelandrian
Contributor II

So today I created several new products... Published them... Suddenly now they've disappeared? Even though hours ago they were there. Not showing in back end of store, or in saved designs. For some reason they show up in their Collections, but that's it.

11 REPLIES 11

Jadendreamer13
Valued Contributor III

Mine did, too. They were just there 10 minutes ago.

jophb
Valued Contributor

Mine are now disappearing as well.

Zizzago
Contributor II

Ours are disappearing also and they all come out of order.

Yeah, that happened yesterday to me too but I thought maybe I was just losing my mind.

AlissaJones
New Contributor III

I posted 4 new products five hours ago, and they too have disappeared

idraw
Honored Contributor

@Perelandrian 

@Zizzago 

@jophb 

@Jadendreamer13 

@AlissaJones 

If I remember correctly, Thursday/Friday Z processes indexing/spidering, unless they changed their schedule. Might have something to do with products disappearing.

Scott
Community Manager
Community Manager

There isn't a set schedule for indexing. It basically runs in a circle, and just goes around and around picking up changes over and over again. So, Thursday and/or Friday doesn't have much significance here.

idraw
Honored Contributor

I am relatively sure it used to be those two days years ago. Thank you for letting me and all others know that the indexer chases its tail like a dog continuously. LOL

That does not solve or answer the questions as to why 5 people all at the same time have posted in this topic saying they suddenly have missing products. I thought it was the indexer, but nooooo.

As a solution, I got bupkus. (as in no ideas)

Claire
Contributor

I created a bunch of products today and the ones I created first are all missing while the last ones I made do show in my backend. I did check 4 or 5 pages back since the newest to oldest sort has been messed up but I didn't see them anywhere. Fingers crossed they will be back tomorrow.

__________________
Claire of Rocklawn Arts

Jadendreamer13
Valued Contributor III

Well, they’re back.

That's good. So are mine.