Facebook Images

[inspiring_gifts]

Not sure if this is a Zazzle problem or Facebook problem. Images will show when I initially post a product or collection to Facebook, but these last couple of days I see a lot with no images. Can you please look into this. Thank you

[Emma]

Hi @inspiring_gifts , 

We'll be more than happy to look into this. Can you please pass along some example product links/PIDs of products you are seeing the issue with? 

Many thanks, 

- Emma 🌻

[inspiring_gifts]

Hi Emma,

I noticed that some of those that did not appear are now showing up and vice versa. As mentioned earlier, I know all of them appeared when posted. Quite a few are not showing but here are two of the most recent, the first a product posted on 2-8 and the second a collection posted on 1-30:

https://www.zazzle.com/cute_black_cat_quote_paw_prints_personalized_envelope-121751849000074220

https://www.zazzle.com/collections/teachers-119334999005279298

Here's my Facebook if this helps:

https://www.facebook.com/diana.cooper.942145/

An example of one not showing yesterday but showing now is the Cat Post-it Notes posted on 2-8.

BTW, this is happening on both my laptop and phone (signed in & out of Facebook).

My only posts are Zazzle so not sure if this may be a Facebook problem.

Thanks for looking into this.

[Susang6]

for the last week when I share on facebook, the image does not update.  all shares look like this. Getting no traffic from facebook 

[PattiJ]

• I experienced that, too, the last couple of days. Don’t know what’s going on 😞