Getting Signed Out Every Few Minutes

jophb
Contributor III

Is anyone else getting signed out of their Zazzle account repeatedly?  It's signed me out 3 times in the past 10 minutes.  I can be in the middle of something and it will just stop and then tell me I don't have permission to the page, and then makes me sign back in.  I haven't changed anything in how I'm working.

On a Mac Google Chrome in the US.

6 REPLIES 6

DancingPelican
Valued Contributor

It’s happening to me too, Jo! Getting kicked out in the middle of designing, at least 3 times this afternoon. I am on a Mac with Safari.

jophb
Contributor III

Hi @DancingPelican! And ok, glad I'm not alone. I hope they fix whatever it is soon.

Mark
Moderator
Moderator

Hey @jophb and @DancingPelican,

Thanks for flagging this issue. I have reported it to the team.

- Mark

DancingPelican
Valued Contributor

Thank you, Mark!

Mark
Moderator
Moderator

Hey @jophb and @DancingPelican,

The team have advised if you clear cache and cookies it should fix this issue.

Thanks!

- Mark

jophb
Contributor III

It fixed itself that day without clearing the cache.  I was happening to several people all over the world that I talk to, so it must have been a glitch of some sort that thankfully stopped after a couple hours.