Grouping Not Working
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05-30-2024 06:24 AM
For a long time, the grouping function hasn't worked properly. Most of the time it doesn't work at all. I have some designs that I've repeated the request, but it still didn't show up. I've checked to make sure they are exactly the same other than colorway changes. Sometimes, it will group in part, leaving one or two out.
There is no way, that I know of, to see if the request has been completed other than clicking on them. And no way to make sure that I made the request.
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05-31-2024 06:52 AM
Hey @Linda_Elky_Ink,
Sorry to hear about this issue. Would you be able to share the links of the products you want grouped here please? If you can sort them by group, I can reach out to the team to investigate the issue.
Thank you.

