How Long for New Products to Show

[PetStar]

HI. Is there a new timeframe for new products to go public? Just want to make sure I'm not having issues again. It's been three days for me. Thank you in advance 🙂

[PetStar]

@Scott Products created after 9/19 not showing up again. Will this be an ongoing issue? Thanks in advance.

[Marcia]

Still barely working. Nothing from 9/20 – on is showing up in mp & my public store. And it took an entire week for a number of the last bunch of my new products to finally show up.

[JB]

It's really a rolling issue now, honestly. Every week it feels like. We are losing 5-10 days at a time, nearly weekly. I really hope they can figure out what the site needs to fix this once and for all. I am sure their servers are super busy! I wonder how many unique views and purchases are made on a daily basis. I am sure it is massive, but I really do hope they find an ultimate resolution for these issues because we didn't used to experience them at this level at all.

[CrazyMermaid]

Nothing since the 20th for me as well. Zazzle should really delete the part about taking 24 hours to reach the MP. I think it just confuses people - especially newbs who think that they might have done something wrong. 

[JB]

I'd rather they resolve the issue and get products to publish live at the speed at which they used to. Every time the indexing issue is fixed, it's not really. lol. The batch of products made during the newest delay then become delayed too. So its a rolling weekly issue at this point and I would much rather they get that solved than delete the 24 hour info! Because we want the 24 hours back! haha.

[BKMuir]

For me, the following show up

2 out of 13 for the 20th
3 out of 4 for the 21st
5 out of 7 for the 22nd
0 out of 3 for the 24th

So, it doesn't seem that they are being processed in order of creation. ???

[Marcia]

Yes, today 9/24, for me 4 out of the 6 products from 9/22 showed up.
Nothing from 9/20
Nothing from 9/21
Nothing from 9/24

Only thing I can say is that I'm grateful these products all happen to be evergreen & not time sensitive.
It would really be appreciated if this was fixed once and for all. Or at least stay fixed for a decent amount of time.

[teepossible]

Just adding to the same for me and let's not even talk about Quick Create products getting approved.  Over a month for some of them.

[FloraAndFauna]

I created a number of products since Sept 5th and since then only one which was created on Sept 23rd is showing up in the marketplace. I noticed that the one in the marketplace doesn't belong to a collection... simply because I overlooked doing that. I'm not sure if that is the same problem you're experiencing since it could be several factors involved. However, if anyone can confirm if it is related to Collections, then it might help with the diagnosis. 

I just submitted an inquiry to Zazzle today and hopefully it will be fixed soon. 

[Marcia]

No, all my newly made products are in collections. They're slowly appearing way out of order. 
all 6 products from 9/20 missing
all 3 products from 9/21 missing
all 6 products from 9/22 published
all 9 products from 9/24 published
all products from yesterday, 9/25, not there yet.

To moderators: do you want pid#s for the 9 products missing, out of order?

[FloraAndFauna]

Zazzle Customer Service got back to me and said it can take between 24-72 hours to appear in the marketplace. I am starting to see more product appearing (yay!). Some from 7 days ago are still not showing up.  Anyhow, it was not related to Collections as you figured out. At least I see some progress. 

[Marcia]

@Scott or @Pádraig   
Could you or someone please take a look at some of my (not so) newly created missing products in the mp & please get them to show up already? There's 6 from 9/20 & 3 from 9/21. Products that were created later have already showed up. Thank you.

Created on 9/20:
256696955449991028
256586097945474081
256145771337150620
256523448515356093
256939268614952270
256328825540071346

Created on 9/21:
256006027378472374
256270346621018463
256290554569431855

[Marcia]

Could someone PLEASE help me out with these products (PIDs in above post) not showing up in either my public store or the mp yet? (They DO show up in my backend). It's now 9/29 & it's been over a week. They're not even quick create.

Thank you in advance!

[JB]

I also have products that were created that aren't listed while others after it are now FINALLY listed. Can we get a chime in publicly for everyone to see about if this is a known issue and if it is being addressed? This is affecting everyone. I really wish there was announcements at the top of our backend like the new product announcements that lets us know about known issues that are being addressed. Thanks!!

[Scott]

Dupe. Please use this other conversation: https://community.zazzle.com/t5/technical-issues/indexing-issue-again/m-p/36201